My family never tried take-n-bake until this past year. This team has always been wonderful and we've never had anything but a great pie. Keep it up guys. THANK YOU!
My husband and I got food poisoning from our meat lovers pizza last night. We have eaten this pizza many times and never had issues till last night about an 1hr after we were both vomiting and severe cramping and diarrhea all night long. Never will eat there again. Yucky
Tried to order a pizza at 6:45 pm but someone who didn't feel like doing their job answered the phone and told me they were closed. I mentioned their hours were listed as closing at 7, he stuttered and then lied, saying they close at 6:30 and then hung up on me.
The 2 young guys that were there are super accommodating! I ordered 2 mini murph's with all kinds of extra toppings and they totally made it happen!
Absolutely rude customer service. Tanya was very unfriendly and didn't pay any attention to my kids playing their order. Very disappointed with the way how she treated the kids, at the end of the day they are paying customer as well.
Moved to Juanita 4 years ago and have been going here almost every week for $12 Tuesday and have never received a poorly made pizza. Workers are super friendly and helpful, and every time I go in they make sure to say hello even when they are super busy. Hats off to them especially over the lockdown as they have had more than an hour wait they were so busy, but still kept up the quality. The people who work on Tuesdays, the "A team" as we call them, make one of the best pizzas you can get to take and bake.
Tonya lacks customer service skills and should be fired. It seems I’m not the only one who has had an experience with Tonya at this store. The store wasn’t busy and I saw my order and she told me to wait outside that the ticket time was .30 and to come back in .30. She was so incredibly rude. Her co-worker made the pizza in 10 minutes. Wow...Tonya. Go get a desk job where you don’t need customer service skills.
This was the worst papa Murphy’s experience I’ve had and I’ve ordered dozens of times without issue. Tonya refused to add extra sauce or garlic to our order. What I took issue with was her lack of service recovery. She did not apologize or attempt to offer an explanation. She also insisted that it would take 20 minutes to make this order. Our order number was 10001, which I assume makes us the first order of the day. The order was ready in 5 minutes, but we waited in the cold outside for 15 more minutes, assuming it was someone else’s pizza. The pizza had less sauce than usual and the cheese was clumped together in large mounds. Not only is Tonya bad with customers, she was bad at making pizza. I worked in food service for 3 years and I am often forgiving of restaurants and employees, but this was an unacceptable experience.
Was told it will take 10 min and ended up waiting 40m and then they brought me a raw pizza instead of a baked one. Lol
Love that there are so many option to choose from.