Well since you have NO working phone and NO working website options I guess I'll have to take my money and buy pizza somewhere else. Very unprofessional
I haven't even gotten my order yet and see already why the reviews are so bad. Firstly it says the location opens at 10 a.m., according to both Google and Sbarro's private website. Apparently they open at 11 instead and just won't update their store hours online. So I tried to order online, the website wouldn't let me. After 3 calls somebody finally answered and said the soonest I could get a pizza was at 11:30 because "I have to worry about the mall customers first" he claimed. If I hadn't wanted this pizza from fond memories of my youth I would have abandoned the idea altogether. Most folks won't wait NINETY MINUTES after their website claims they "open to the public" for a pizza. It'll likely be the only time I eat here. No wonder most of them in America have went out of business.
Leticia was the cashier today and was extremely rude!!!! If you expect people to return you should really train your staff to be polite and not disregard customers when they have a request.
General manager Jesus was sweeping and did not wash his hands or put on gloves to get my food, was disgusted and told the cashier I was disappointed at the lack of hygiene from the manager, I refused to pay for the pizza and left. I attempted to call the 800 number multiple times with no answer and was unable to leave a voice message due to the mailbox not being set up. I'm disappointed and disgusted by this experience.
General manager Jesus was sweeping and did not wash his hands or put on gloves to get my food, was disgusted and told the cashier I was disappointed at the lack of hygiene from the manager, I refused to pay for the pizza and left. I attempted to call the 800 number multiple times with no answer and was unable to leave a voice message due to the mailbox not being set up. I'm disappointed and disgusted by this experience.
Horrible tomato sauce felt like tomato juice
Found a fly on my pizza we told them about it manager then yelled at us saying that he made it and that there was no way a fly could’ve got on it we never received a refund and we had to throw it away the pizza
Nasty (.)
Fly in pizza
Absolutely disgusted with this place.... Took 30 minutes for a pizza that is supposed to only take 13 minutes.... They were rude... Unprofessional.... I will never go to this place by choice...... Y'all should truly be ashamed of yourselves......