I will never come back to this establishment again. I have been coming here since we moved here in 2005. My last 2 visits were not the greatest. Last time our food was so spicy from the person before us that we could not eat. Then this go around my wife had a small bowl with hardly anything in it and they upgraded to a medium. When I went to go ask them to put it back in a small bowl the manager refused and went and talked to one of his waitresses to get us away from him so he could go back to cooking. I told them I did not wish to pay for an upgraded bowl as it was a small. They fought me tooth and nail. So we left our plates on the table and our drinks untouched, and the manager came over saying call the police to the waitress. I tried to get her to do the right thing and give good customer service but she absolutely refused. I've come here a bunch and spent alot of money here over the years. I will be taking my money to the Columbia center location for now on. This manager is a joke and I would like a refund.
Best Mongolian in Tri-Cities! Super clean and awesome customer service! We love going to eat at Mongolian & Pho!
Nice and clean, first time coming to this place.
I used to go somewhere else but once I came here it became my family's favorite place for Mongolian.. good service and excellent choice of food!!!
We eat here often and highly recommend. Fast, healthy, and delicious food. Friendly service and great location.
I love this place, I've been going here since I was probably 5. Great food, they always have baby corn and are willing to wash the grill if you have allergies
Love their selection of toppings for your Mongolian bowl! ? New owners have made it really cute and updated inside!
Was a cute and quiet spot in Kennewick. Took my boyfriend here on a Sunday afternoon and the food was great as well as the employees working they were wonderful.
Our entire party woke up following Morning sick from eating there. Nothing contagious from each other since we all met there from different households. Manager could care less when I brought this to his attention. All but called me a liar. Note to manager if you read this. I speak Spanish and if I was to share what you said about Caucasian’s, I am sure it would affect your business even more. What you said was worse than getting us sick.Menu board in restaurant does not reflect what they charge you. Manager says that menus old. Hears a thought, change it to be correct. Or shut the TV menu off.
My son and I enjoyed a wonderful meal this evening. He had the Pho and I enjoyed the Mongolian grill. We definitely will be returning with the entire family!