Usually this Arby's is pretty good at having everything in stock and getting our orders correct. On our last trip here they were out of everything on their 2 for $6 menu. Like seriously?? The person on the intercom couldn't have cared less, no apology, no reason, didn't seem to want to even be there. As it was close to closing time I wondered if they were actually out or if they just wanted to get rid of us so they could close up early and go home.
Went on two occasions. First time the lobby was closed due to plumbing issues and the drive thru speaker was also out of order. So I had to wait to get to the actual drive thru window to order then they refused to take my Arbys coupon. Second occasion they had no horsey sauce and no marinara sauce for the cheese sticks. So I got 6 roast beef sandwiches instead. And I'm pretty sure they just pre-make them there instead of to order because the bread was kind of soggy and the roast beef was dry and wilted on the sides. Won't be returning to this location and if they don't straighten up soon it'll be out of business.
It was good, clean, and nice staff. My daughter and I were the only one's there but yet it took over 30 minutes to get are food so that was a little crazy but at least the food was really hot once we got.
Most always a good experience.... Sometimes mozzarella sticks aren't cooked long enough. Grateful they still have the 2 for $6
Tried the Crispy Fish. 2/$6. They were just ok. Nothing to brag about. I did get the last 2 cherry turnovers they had. SCORE!! They are the reason I go there. When done correctly they are always the bomb!! The 3 pepper sauce is yummy too. I like to bring the it home and use for stuff I cook. Not too spicy. Just enough heat to warm you up on a cold day.
Haven't had Arby's in a long while. After getting our order I remembered why. The sandwiches were cold and the meat was dried out. We had to wait on the curly fries (so they said) but the fries were colder than the sandwiches.
We came through the drive-thru and ordered their special that they have for boneless wings with fries. We ordered buffalo wings got up to the drive-thru window we were not giving the total of the cost nor were we given the total of change we got back without a receipt. We then ask for receipt extra buffalo sauce and extra ketchup the order was not ready we parked. And I noticed on the receipt they gave the wrong order to us it was the honey barbecue sauce instead of the buffalo sauce. I took the receipt back in and the manager of the store tried to argue with me and say that's what we ordered. I know what we ordered why would we ask for extra buffalo sauce with honey barbecue buffalo wings. Although I have to say Violet that helped us was very very friendly her customer service was great. The manager on the other hand not customer service friendly material for sure! This was our first experience at Arby's and I have to say the manager did not make it a very pleasant one?. Thank you Violet for being so helpful and friendly ?
This Arby's used to be pretty good. Lately however, their quality of food and attention to detail have fallen dramatically. I had stopped going to this particular Arby's but last weekend decided to give them another go. Sadly it is the last time I will waste money here.The smokehouse brisket sandwich hardly had any meat on it, and the sandwich itself seemed cold. It was also missing the onion curls that normally come on it.I went back to the restaurant and went in to ask for a replacement due to it missing ingredients. After standing there in front of the counter being completely ignored for several minutes, I finally was able to get the attention of one of the workers. When I explained what was wrong all I got was "We're out of those" and the worker turned back around and acted as if I was never there. No offer of a refund, no offer of apology, just a curt response and back to making subpar food with missing ingredients.Now I understand restaurants having a difficult issue right now with supply issues, but if someone orders a sandwich that you don't have ingredients for, convey that to the customer! It isn't that hard to do, you just say the words, "We are out of (insert missing ingredient here)."From now on if I want Arby's, I'll find a different location. With everything getting more expensive nowadays, why waste hard earned money at a place that clearly doesn't care about their customers.
Hello I ordered here tonight, and I know it was close to closing time, so I understand how annoying getting orders can be. My issue is I explained that I was allergic to onions and asked to have my sandwich on sesame seed instead of onion roll. The staff inserted no onion roll and substituted it on sesame seed on the receipt, but when I got home the food came on the onion rolls. I usually wouldn't be bothered my a mistake twords the end of the day, but if I had ate this in the car in the dark because I couldn't see what bread this was on, I would be in the hospital, I tried to call just to inform the staff to be careful, I didn't want a refund or replacement, just for them to be aware so they'd remember to be more attentive, cause I wouldn't want that to happen to anyone else, but my call wasn't answered and I couldn't leave a message. I am instead leaving this here and I hope that the staff is just informed of the mistake, next time the person might not be as lucky as I was and a horrible accident could happen.
We get decent food 1 or 5 times we come here. Fries were 1/2 full in the box and ice cold. Pissed there is no potato cakes anymore. For 20 bucks it sucked