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Three stars only because Krispy Kreme usually has very tasty donuts. We pulled in 50 mins from close and saw the huge drive thru line so we thought we would just pop inside and get whatever donuts they had (we are not picky). Both lobby doors were locked though and there was no signage that indicated why. Just left us very confused. If the lobby closes before business hours end, please put a sign up!!
Please update business hours online & at the store. I never know when the drive thru or store are closed. Or at least put a sign out when employees leave early due to staffing if that’s why the store closes at different times. Other drive thrus I’ve been to have at least put out a sign or had a recorded message explaining why they closed early. I witnessed multiple people trying to get donuts & leaving just as confused as I was. Communication would at least be understandable.
This is literally THE WORST Krispy Kreme ever! Who the heck closes at 3PM!? Their drive through is supposedly open until 9PM according to Google Maps, but noooo. You get there and you find out that's closed as well at 3PM! They also run out of special flavors extras early during the day so they're extremely unreliable. As others mentioned as well, hot doughnuts is a marketing thing as they're always cold. The manager of this location is incompetent and needs to be replaced.
Phone app says Hot Now, but store light is off. On the door, “New Hours” sign literally says lobby is open until 3pm but doors are locked. It’s pouring rain, and even when the employees see me trying to get in they pretended like they didn’t see me… Have to go through drive thru to pick up my order and the line is sooo long and sooo slow… will get my birthday treats elsewhere in the future! (I felt bad for all the people who wanted to walk in and tried the door just to find that it was locked… lots of glum customers around ☹️)
This place is like a pit stop for us when we travel on i-90, sugar rush with amazing feeling, I love original glazed donuts, fresh from belt. I tried other donuts also but the original glazed was the best. These doughnuts are ALWAYS good. For years I've been getting them occasionally, I have never had a bad doughnut.Drive through experience is not that great, it is better to park and get inside the store.Krispy is known for their hot donuts and this kind of quality is not what the customers have to experience even after paying and being there during hot donut time.They have introduced Wrap Box for birthday I noticed, and I believe it is free of charge. Wonderful way to gift someone
Their drive-thru workers are always nice and patient . Helpful and patient with an order like mine . I will definitely come back and order again.
Oh oh, bad day at the shop today. They were making donuts but don’t light up the hot now dog and don’t give out a free donut. lol, they were clueless on that company policy from the past. Then the donuts we bought had some problems. The Apple fritters were raw in the middle!! Wow that was a surprise. Bummer.They always used to offer a free donut and have the window sign all lit up. Not any more.
On Valentine's day they were out of their special Valentine's day donuts by 730 am. What the hell. Do it right or close ip and stay home ( to manager)
Friendly dose of happy gooey soft donut stuff ... clean and pleasant...great smells ...nit notvexacylu heart healthy..Lol