Food was hot and ready when I got there. Staff very professional
Hang in there dude at The Gig Harbor location 1/19/21 5:30pm. We know you're the only guy there and we don't mind waiting (long as our food is made right), we get your stressed and appreciate you!.Pay this dude more Papa John's. He's literally doing it all.
It was alright a little expensive and had to wait for my order even though Papa John's sent a text telling me it was ready. They seemed under staffed.
Mix up with my order. It was given to someone else. But they did make it over again for me!
Never again. One pizza arrived with Ranch dressing smeared over the entire pizza instead of pizza sauce (see pics). They gave no refund or replacement, despite it being not what we ordered, except a free pizza "next time" that the manager would make a note of in his "black book."The manager said that it was a system mistake that they will fix and said to call corporate. Corporate said that they would call back in 48 hours. They haven't yet.The entire order was lukewarm anyway when it arrived, but after dealing with trying to give them the opportunity to correct the problem with no result, everything was cold. That's fine for the bottles of soda, I guess. I ate a microwaveable meal from my freezer instead of Ranch covered pizza.The manager said that the drivers fight to deliver to our place because we tip well. If this is how they treat their supposed favored customers, look out if you aren't one... or look out if you are one.
Good pizza, fast service..
Excellent service! I love their Pizza, I bought the Hawaiian pizza, it was perfect. IMO papa johns has the best service now in Gig Harbor . I picked mine up rather than delivery because I’m close by , the service was fast and very friendly, and an absolutely delicious pizza. Made my day I’d give 10 stars if I could.
Service was really fast and when there was a mistake the general manager took care of us and had another pizza in the oven right away. Great service and kind staff! Will be returning to this store :)
Delicious, high quality pizza. Friendly staff! Thanks so much!
Love this place but I don't eat from here much because I have one right down the street from me and they won't deliver to my neighborhood.