Used to be a great place, not what it used to be. Rude old man at front cooking. Very disrespectful, worst customer service!!! Not coming here anymore!!!
This place use to be the place to go for some good tacos al pastor. Don't know what happened to the quality of food they use to serve. Tried to place an order to go over the phone, was rudely told to come in and place my order. Went in and placed an order of 13 tacos and 5 sides of rice and beans. Was greeted with rude personal and no customers service what so ever. They use to be so kind and polite and ready to take care of their customers. My order was ready and I asked for some hot sauce and was told to get it myself.. got home to eat my food to taste burnt beans. How they couldn't smell their beans were burnt is beyond me. After all said and done I will be taking my business of a family of 5 to another establishment. I hope the owners get it together because at this rate you will most definitely have to close your business.
We came here for years for the wet style burritos. Evidently, its under new management and now the food is awful. It has no flavor, its just really hot. So if you want flavorless spicey food, this is your place. One positive, I never have to set foot in the mall ever again.
The food at this place was horrible! It was cold! The beans were burnt terribly! When I first call to place my order I was told I couldn't place it over the phone! Rudely! The girl obviously doesn't have customer service skills she continued to be rude as I went to pick up my food talking in Spanish with the old man behind the counter about me in my face like I didn't know what was going on! A short time later a black guy came to order some tacos and he was talked about as well! I would not recommend this place to my worst enemy! The ownership is 180 I don't understand what happened to the old owners but this place will be running to the ground because nobody is going to pay for that type of service with terrible food
Poor customer service. Burrito meat dry and uneventful. Wouldn't go back. Too many other good places. Must be new management.
Used to go here regularly and it was pretty good. However, as of late, they have resorted to fillers such as beans in the tacos. I would be willing to pay more for an actual taco. Beans do not belong in tacos in my opinion. It’s weird and inauthentic.
I make sure to stop here everytime I am in the area, I have been stopping off and on the last 12 years, and I love this place. I have only ever ordered the nachos, but that is because they are my all time favorite. You can dine in at the food court with real dishes or get a plate to go, they also have some pretty good hot sauces.
Mall favorite. So happy to see they survived the pandemic years. It is affordable mall food. We love the nachos. Every thing is made there fresh, they generally have a daily special. Affordable option and worth trying take out through Doordash.
Always loved to go here for a local bite to eat. However, today when ordering, the older male cook was not wearing gloves to prepare the food. I also saw him put a small piece of meat that was on the grill in his mouth meaning he had to pull down his mask then proceeded to finish preparing food. Very unsanitary and will not be back.
Stop at the mall and eat the best Mexican food in federal way hands down the best. Better than AztecaTry carne asada