This place is horrible. Don't waste your money? here. I wish I can give them a zero star for their horrible customer service. My friend and I ordered waffle and ice cream to go and the made is so poorly no care, they handed the ice cream melting and dripping and we asked for a plastic bag. They were 4-5 employees laughing and joking at our request, one of the guy came forward and said " what do you want" he was very rude and condescending. We asked for the manager and a lady came forward and yelled "I am the manager, now go leave" We were so shocked and disappointed, we left. This place is horrible, i have never been to such a place before. Don't go to this place ??
Boba is really tasty and the shaved ice is the best! You can easily miss this place but it's inside Dana Plaza. Try it out!
this shi was so good like genuinely life changing y’all i had to write a review just for this cus. you need to try this especially the taro. the boba is so exquisite
My drink was just okay-had mango pulp in it, which made the texture kind of unpleasant. Definitely willing to give it another go though-staff is attentive, and pricing is solid for the area.
The macarons were perfectly made and the mango shave ice was fantastic!We did not enjoy the lychee milk tea, though clearly many people do. Friendly environment, lots of seating, and very clean.
This place used to be a favorite but it's genuinely gone down hill. The workers look extremely overworked, and exploited after reading the reviews to how the store owner treats and handles their business. Absolutely dissappointed since there was so much potential and praise in the beginning, but became sloppier and uninviting overall. Their drinks are mid and at times they don't have boba ... but I digress. I really did like this spot before but I guess the owner doesn't care for their workers, customers, and their space.
Full menu is not served at all hours and not indicated on menu. Beware if you attempt to satisfy a late night sweet tooth, their shaved ice machine will be down!
Got the original milk tea with boba and it was great! Greatful they make it with non dairy creamer too. The original milk tea is a brown sugar flavor and the boba was fresh and soft. My husband got the Pink Snuggles which is blended strawberry lychee drink and it was also delicious. The staff is so nice too! Glad to find a good local place. Had to get my friend the same thing so she could share the goodness!
After reading all the previous reviews about the management at Melody Boba House I can say that is all very true. The employees at this location did not receive any tips despite having a tip option on the pos system for card, and a tip jar. They also never received rest breaks or meal breaks, and would get to eat or go on their phones if the store wasn't busy, but even then they never ate uninterrupted. This is against WA state laws but the owner never seemed to care. Besides the horrible working conditions there were numerous health code violations. The owner would store syrup used in drinks under counters that were unclean, had mold and rust. The sink for rinsing off dirty mops was right next to open bags of sugar used in the bubble waffles. Despite the lack of cleanliness the owner would not schedule employees to go in an hour early or stay an hour later to keep on top of cleaning even during covid, this caused employees to have to clean while customers were in shop leaving them limited only to light cleaning. It just seems like the owner doesn't care about her employees as they would have to rush to open right when the store opens at 12pm and rush to close as well (the owner would reprimand the employees if they stayed 30 mins past closing). All this also makes it seem like the owner just doesn't care about the health of her customers either as the store was constantly filthy. On top of all this the owner has employed her boyfriend of 30 years old to work at her Federal Way location, her boyfriend who is almost 2x the age of many of the employees here has made many previous female employees uncomfortable. He was caught staring at underage girls in inappropriate places and asked inappropriate questions to the female employees as well. While working there the employees felt like they couldn't bring up any issues they wanted to resolve as the owner took it personally and would victimize herself.
Been going there now for a little bit over a month my girls really enjoy the drinks there. They have a lot of variety of drinks And other things to choose from too. The service is always fast the drinks are good too would definitely recommend to go there and check this place out.