Ordered online, called 40 minutes later to see if as it told me order was still in prep. Told it was done after I was told I ordered online and was picking up…..yes correct. So when I was told it was ready and picked up pizza like warm, not to the standard that Portafino’s has been over the 16 years we have been going there. Cheaper …..yes but if I wanted Pizza Hut I would order there.
Terrible service! If I could give zero stars that’s what they deserve. I called after an hour and forty minutes since my delivery was not there. I was then on hold for 15 minutes and spoke to Mya who was incompetent and had no idea what was going on and put me on hold and never came back. I called again and spoke with Mya who said she would reorder it for me. I didn’t trust this so called again and someone else answered and said the delivery person already delivered it and there was no reorder put it. This person reordered it and said it would be an hour. I asked to speak to a manager and they said they would pass on my number. So… still waiting for the manager to call and my pizza. I’ve ordered several times in the past but they have lost my business forever with this one.
Been ordering food from Portofino's for 25 yearsEven though 4 owner changes the fantastic recipes have been past down, Dine in is best, have received cold delivery and It was still very tasty. Try it, you might really like it.
I was so excited to try this place. And I was pretty disappointed. It was really bland to be honest. The sauces both Marinara and Alfredo were not that great, no flavor. I might be back for pizza but the entrees were not that great unfortunately.
I was so excited to try this place. And I was pretty disappointed. It was really bland to be honest. The sauces both Marinara and Alfredo were not that great, no flavor. I might be back for pizza but the entrees were not that great unfortunately.
This is not the place we usually oder from, they are closed. We were very pleasantly surprised! The pizza was really good and the wings were tasty as well. We'll be ordering again!
Best chicken parm around I’ve had in a while, highly recommend.
The pizza is always fantastic. That is if they remember the toppings you ordered.In addition you better order an hour or two before you would like to eat. The excuse of being short staffed and it being Covid only works the first time. So my Feedback is based off of service not off of the food.When they do make a mistake they do absolutely nothing to correct their mistake or make any type of concession.
Consistently excellent food and fast, friendly delivery. Literally got me through quarantine. :).
Excellent and quality pizza from a small family resturant that has been here for years. I recommend.