I’ve been here 4 days in the row. What can I say? From 4 times, only one time my food was prepared for less then 15-18 minutes. Usually it took 20 minutes for just a half sandwich or bowl. I went at 7 am. And it was really slow every time. Instead of eating in, I had to take to go. When it’s busy should I wait 30-40 minutes then? Good thing my food was tasty. But in the morning I’m always in hurry and hoping to get it fast. I tried 4 times. And it failed. Today was my last time. Thanks.
Stunned….I’m a big Panera guy but Noon on a Saturday (I know it’s lunch rush) and it took me 45 minutes to get through. I should’ve taken a nap. I literally timed it. I know this isn’t McDonald’s but 46 min is too long. The employee said they are super short staffed but I would argue they should have closed the drive through then. I would’ve left but I was trapped haha. The food itself is good. Not sure if I will return to this location
The service is super, 5 star (well, one lady in particular, short with a higher pitched voice... I just wanted to hug her she was so sweet and helpful!) The restaurant is clean which I really appreciate. But the food... The portions are too small for the price. I ordered the "two for" and the soup tasted like over processed "Campbell's soup" and the sandwich was literally 1/4. I wouldn't have minded the portions if it was higher quality. I expected artisan, freshly made cuisine. I'm sorry I don't think this is the place for that.The establishment was clean and well kept and they have wifi and a wall outlet so I was able to refer to my computer over the course of my meeting. That was a bonus.
This was the biggest disaster restaurant. I went in to order a basic sandwich. Had no clue they were busy and it didn’t occur to cashier to let me know they were horrendously backed up. I waited 25min for my sandwich and when I finally had to get back to work my order wasn’t even on the queue to be made yet. Not a single person was telling people ordering that it would take that long. I ended up wasting my whole lunch hour and didn’t even get anything to eat. For my sandwich and drink it was going to cost me 20$. For a place that costs that much you’d think the staff would be competent enough to tell people there was an issue BEFORE they ordered.
Unlimited coffee!
las sopita con el sándwich me encantan
Ordered at the kiosk was so easy and the order came out quickly. Despite being self serve, the people cleaning up helped me carry my food and clean up the table. It was a great experience for a solo mom with 2 little kids.
Place an order last week one evening. I was one of the only three cars in the drive-thru. My order took exceptionally long and it was incorrect. I could see the gentleman making my sandwich and he seemed to be having a lot of trouble. And when I ended up getting my food I only got half of what I ordered. And the half of the sandwich that I did get was smashed together and barely toasted. I called the restaurant immediately upon finding this out and they told me that I could give them my card information over the phone to write down for their manage contact me regarding a refund. And the manager never contacted me.The bag was supposed to be checked before being given to me, there was a space for somebody's initials saying that they checked the order before handing it out, and it's very clear that nobody checked the order or I'll sit might have been correct. What a poor experience there's the reason that I don't come to Panera let alone this location. This is not the first pour experience I've had with them.
Ordered an oatmeal this morning and felt something weird in my mouth.. there were chunks of plastic inside my oatmeal. That's a serious food safety concern if there are inedible items in your food?
Had a great lunch here today. Been here multiple times but it’s been almost a year since I’ve been back. I’m glad to say that this place has not gone down in quality. It’s remained just as good as it was last time I was here. Highly recommended!