Having seen how disappointing the standard shipping is with my first order (my ikura arrived room temperature), I added the overnight air option for $35 for my second order. They shipped it standard 2nd day air again. $35 extra for absolutely nothing.
Lummi Island does not stand behind their product. The fish we received was not properly sealed, seals were cut open and some packages were missed entirely from being sealed. The fish was frost bitten and wasted. Instead of offering immediate reimbursement/replacement, Lummi explained their greatness and have ignored repeated attempts to contact them for reimbursement. We would never trust this group with the food on our plate again and find it shameful that Lummi would boldly state a commitment to quality and our fragile environment while simultaneously wasting this precious resource and the effort of the folks out their truly working hard to source quality seafood responsibly.
Absolute best quality and sustainably harvested products you can find! My suggestion if you come across them, just buy it. I also had a chance to visit the Lummi reef net operation, an example of how an old method of fishing could one day save our marine species. For real. Get to know more and be conscious of what you buy and eat. It matters!
This is an update of my previous review. The solution of adding 1 free fillet on my next order has been offered. I have been a returning customer with Lummi and I am giving my overall experience with the company a 5-star rating for now and I will order from them again. Hopefully, the thawing problem with shipments in the middle of the summer will be resolved.Order: 3 fillets of king salmon.Pros: Generally good quality (after grilling). Quick customer service responses (see below).Cons: The package arrived partially thawed with no dry ice left. Since we were not going to use all the fish at once, we had to freeze it again and freeze/thaw cycles decrease quality. Fish was packed in a paper box that does not hold the cold as efficiently as a styrofoam one. I appreciate the effort to go “green”, but something needs to be done to keep products frozen. One of the fillets was less than 1.75 lb (not as advertised) and the other 2 were between 1.75 and 2 lb (as advertised). One of the fillets was not vacuum packed (fish was loose inside). Even though customer service responded quickly to my complaint, no solution was offered.
We ordered 4 pieces of Baker King for $100. Having personally fished in Pelican, Alaska and Kenai River in Sitka, we compared tonight side by side King salmon from Pelican, AK and “Baker King” from Lummi. The fish from Lummi was clearly not King Salmon, maybe Pink salmon at best. Don’t waste your time and $$ on this product.
This caviar reminds me my childhood when my mom tried to give it to me. It’s very good mild taste It’s unbelievable good. The salmon also very good. It’s came to me still frozen very nice packed on dry ice So I definitely will order more
do de research beatniks! reef fishing style issa only way forward, if we want de salmon spirit to sustain us. very selective, small footprint fishing, maximun respect to de wild amongst us.
Excellent salmon...fair price.
Simply the best smoked sockeye salmon ever!!!
Ordered 35oz of ikura and i'm in heaven. They came within 2 days and packed in 7oz trays, freeze dried, very convenient portions. Flavor is delicious, not too salty or mushy. Making my own handrolls with and without rice, so good. Next time I'll order more.