We like to order the wings here. They have some good seasoning and juicier meat.
The owner should definitely find a new general manager because the multiple things I uncovered were business basics 101 and easily preventable. First, we chose to go to this Wingstop because Google Maps' listing said dine-in was available. When we arrived we saw all the tables were put away, and the employee said they didn't know the listing was set up inaccurately. Second, when I walked to the bathroom I literally walked through a swarm of flies in the middle of the dining area. Third, once I made it to the men's restroom I saw the rest of the tables and chairs were stuffed in the bathroom, so I used the women's restroom. I didn't mind that part, but there should've been signage on the men's door. Fourth, despite there being a paper sign over the drink machine saying they were out of straws, there was a bucket of them behind the counter. Fifth, this was the first Wingstop I've ever eaten at that doesn't have plastic knives. We had to eat in our car, and there was no way cut our chicken tenders that were covered in wet buffalo sauce. I had to use my fork to hold and dip the entire tender in ranch. It was a hot mess and huge annoyance. The employee was super surprised I asked for a knife and didn't understand why it was necessary. I asked, "How am I supposed to cut my tenders?", and he simply replied, "I don't know, but we don't have any." Sixth, I asked for the tenders to be wet, and they came out w/ hardly any sauce. In fact, a few sides of the tenders had no sauce whatsoever, although they gave me more sauce in a cup upon request once I noticed. Seventh, we ordered an 8-wing combo, but they only included 6 wings. We had to go back into the store to request the 2 missing ones. If we got this order delivered, those issues would've ruined our meal entirely. Eighth, the employees were openly talking about me once I left to my car. I know because my wife went back into the store for the missing wings. The girl at the counter rolled her eyes and said, "That guy who told us Google Maps was wrong, and that same guy who complained about no knives, ended up having 2 missing wings and needs more sauce." The experience made me feel like a Karen, but if you consider all the aforementioned things that happened during my experience, you'd understand why I was frustrated. I never got mad at them, I think I just annoyed them w/ my repeated asks and feedback. Ninth, I tried ordering on the app, but orange szechuan wasn't an available sauce option. Also, the customization section in the app didn't allow me to ask for the tenders and wings to be wet in sauce, so I placed my order in the store. Once all was said and done, the food was all cooked very well, and the chicken was tender and crispy. The fries were hot and tasted great.
I love Wingstop. And I've always felt the way they manage to do their wings has been wonderful.This particular location, however, has a bit of a staffing issue at times, though. The last 2 visits have been 30-45 minute wait times after getting the order receipt.They've focused way too much on pushy UberEats drivers and often make those waiting in person wait entirely too long for their food. I've gone so far as to use the stopwatch feature on my phone to time the last two visits and both were over a half-hour, with the last visit taking 45 minutes to complete the order.I'm not usually one to "Karen" because I've worked the service industry and know its hard and very demanding... but standing around 45mins while all these UberEat chodes get their food way faster is insanely irritating since I pay the same amount of money they do, and know it doesn't take a half hour to fry up 15 wings.At any given time they have like 4 employees in the kitchen which just flabbergasted me, because with that many people on staff for toss-in-and-fry food, the wait times make/made no sense.It's often hard to talk myself into eating here lately because of the obnoxiously long wait times, while they still have their dining room closed, with all the tables and seats blocked off. So you either wait in your car and get forgetten about, or stand there in-store the whole time.
Both times I’ve been to this particular WingStop, I’ve gotten VERY bad food poisoning. Chills, fever, vomiting bile, you name it.We ordered on Saturday evening, and I’m still extremely sick Monday night. NEVER coming again.
The wings were delicious. I tried the Garlic Parmesan, Original Hot, & Plain. All were meaty and juicy, but the original hot we’re definitely the best. We added the blue cheese to keep it traditional with my friend from Buffalo NY would definitely suggest. It was quick and easy to order through the app which my friend took care of and when he drove to pick them up he was in and out very quickly. Very impressive.
They got my whole order wrong?. I got home the wings were the wrong flavor and they gave me corn over fries??
Very nice employees and the food was good. No ice and no straws. Very annoying. I would not have purchased a combo if I would have known that the drink would be warm.
The wings were delicious. I tried the Garlic Parmesan, Original Hot, & Plain. All were meaty and juicy, but the original hot we’re definitely the best. We added the blue cheese to keep it traditional with my friend from Buffalo NY would definitely suggest. It was quick and easy to order through the app which my friend took care of and when he drove to pick them up he was in and out very quickly. Very impressive.
The people who work there is really nice. The service and food are grate.
Good wings but slow service