Thai Ginger - Factoria

3717 Factoria Blvd SE, Bellevue - 98006
208 reviews
Thai
(425) 641-4008

I would have given a 3 star review except the waitress, who also seated us, was 1 star out of 5 on the friendliness scale. My wife reminded me that we were here about 6 months and encountered something similar. The food was average at best. I love Thai food but will not be returning here. I’ve been to Thailand many times and the atmosphere here doesn’t represent anything Thai. I’m not going to be spending anymore money at an establishment that doesn’t at least appear glad to have us patrons.

I had Cashew Chicken which was delicious. My friend ordered Garlic Orange Chicken, but was served just Orange Chicken. When she called the waitress over to explain the problem she said yes we don’t have Garlic Orange Chicken. My friend explained that they should have told her that rather than just serving her Orange Chicken. They didn’t seem to think it should be a big deal.I love this place and have never had that issue before. Several other friends has great dinners also.

DO NOT GO HERE.I have never felt this passionately about leaving a bad review. We ordered take out and we’re excited to try a new Thai place and were encouraged by its Google reviews.My partner ordered “seattle’s best, award-winning” pad Thai which was not only gross and over cooked but came with dry chicken instead of tofu. My pad kee mao had about three noodles that could be identified as noodles. When I bit into them they were so over cooked they dissolved in my mouth. The rest was gelatinous goop the looked like it has been already chewed up. The fried tofu had hard bits on it that had to be spit out. The coconut milk on the mango sticky rice was salty and the sticky rice itself was hard in the middle.When we called the lady said she could not give us a refund but she would credit our account so we could come back. I informed her we would not be doing so and she said we would see a refund within 2-3 business days. Let’s hope that happens.Other reviews on yelp talk about hairs and roaches being found in food. So gross.

Totally loved my dishes, I will be back to try more from the menu, highly recommend the place.

They put authentic Chinese cabbage in the pad see ew! And even the 2 star has a bit of kick to it - I was pleasantly surprised. Almost everything can be made vegan too, which is a major plus. Really good Thai food.

This was really good authentic food. Instead for 5 star they gave me 5 star. The server was so nice the good was authentic way better then the thai restaurant across the street. Drunken noodles were awesome pad see ew so good. Very fresh Chinese broccoli so good

Very disappointing. Flavors were good but food quality was really bad. Both the chicken and the beef were obviously past their expiry date. The rice noodles were mushy and tasted like they had been cooked several days prior. The appetizers were okay but we couldn't finish our entrees and left hungry.

I have been there totally 4 times for company lunches. Twice had hair in my food and they don't care about the spice level, whatever you order they will bring something else and it's so sweet rather than spicy.Ambience is decent.

We got the shrimp fresh rolls to start, duck soup as the main, a sake flight, Thai ice tea and the coconut ice cream for dessert. It was all delicious and the service was a quick as it was kind.

Lovely place, very nice ambiance and awesome Thai food. For some reason, out of all their locations, this one has the best cooks!