I really appreciated the staff wearing a mask and checking my vaccination before seating me.Service was kind enough, no small talk, but efficientI ordered the beef brisket soy bean paste stew; it came with rice and 6 side dishes. The stew was nice and spicy yet I could still taste the flavor of the stew.
This place was trash. Customer service was poor. We had a different waitress every time they visited our table and it felt like they were rushing us. They never took our drink order. They had all you can eat but then told us final course. Their "fresh" menu was definitely not fresh. Then had the nerve to make us pay a $20 surcharge and wanted a tip on top of that. They can kiss my whole @$$ and I'm sorry for those who may have to experience this place. Would review lower if could.
This was a very unpleasant dining experience. We barely felt served, the ingredients were not fresh, and several items on the all you can eat menu were out of stock. The soup, which used to be complimentary, was no longer available and we were told upon inquiry that it was never offered. This really confused me, after all, we had been coming to this restaurant often before. The most irritating thing is that they are charging a mandatory 18% service charge when the food is not fresh and complete and the service is poor. With their rhetoric, all all you can eat guests have to pay these service charges even if they serve like ###.
Do not go to this place. I had a HORRID experience that I will never forget.1. Watch out for the greasy floor in the restaurant and bathroom. Dangerous for all ages.2. They overprice EVERYTHING. I ordered a angus beef boneless plate which was $47 for one plate. It was a bit pricey but we were celebrating so we just went for it. The picture on the menu showed a full plate of meat but when we received the order, they had 8 of the tiniest pieces on this wooden platter. We were so shocked. We also ordered a plate of pork belly and were given 3…We reached out to a server and shared that we are confused as to why the picture and what we received were so opposite. She listened and said she would talk to the owner. Within 3-5 mins the owner comes to our table furious and starts accusing us of God knows what. Whenever I tried to explain, he would cut me off, talk over me and disregard anything I said by laughing it off.4. Worst part is he never once validated anything we said and never apologized. He went on to say we were the first people who had ever complained to him in 7 years. He also mentioned that we should be aware of how expensive beef is at the moment. How is that our fault? We are coming to your business to eat what you provide. Not to be scammed. Absolutely ridiculous.I will never go here and you should save your money and go somewhere that’ll actually be kind to you and not steal your money. I’ve never experienced such bad customer service in my life.
It's been a couple of years since I have been this place. I was pleasantly surprised that they have all you can eat menu. The quality of meats were better than other all you can eat bbq restaurant. This place gets really busy and there's only 2-3 servers around. They were busy but I can flag one of them down and they were very attentive
Best place for Korean BBQ here! The service is superb even when the place is packed. Most of their banchan are good and my favorites are the kimchi and fish cake. Fyi, they are closed on Mondays.
I rarely give such a low score on Google review, but this place only deserves one star. I felt I was robbed after getting out of this place and never want to go back again.
The meat quality was so poor, especially the pork. The servers were so busy, and I waved to the server for 5 minutes and nobody seemed to care whether our BBQ plate was already stinky and smoky. The only time they cared about serving you was before they brought the check to you, which has an insane mandatory 18% service charge. For a Korean self-serving BBQ that basically didn’t have any service, how dare you to charge 18% by default without mentioning it? They would put on their fake smile and asked was everything ok? Hell no, the experience was like sh*t. I felt like robbed stepping out of the restaurant and would never come back again. There are much better choice for KBBQ than this place. Save your money and go elsewhere.
I come here often with my family. The service is amazing, but somedays it’s really busy in there and the servers can’t possibly keep up the great service given that they are understaffed and at peak hours it’s tough for them. If you opened your eyes you could visibly see them running around the restaurant as if it was marathon. That’s understandable, don’t listen to the people talking about poor service they are just mad that the servers don’t treat them like royalty. (I mean no offense for actual royalty)That’s enough about the service.As for the food, it’s KBBQ so you sit around a grill and cook the meat yourselves. So be sure to have someone who knows what they are doing, the whole experience is on the shoulders of the person cooking- the grill master. (The servers aren’t supposed to cook for you, they have countless other things to worry about)All of the meat is fresh, taste great especially if cooked correctly. The sides given are great as well, you get a wide array of options it’ll send your taste buds on a trip.
Very poor service the last time I came, definitely will try them again. But food is great and easy parking which is a plus for me