Our service was so fast and friendly. The server that took our order put it into a handheld computer and before she left our table our drinks were already brought to us. When we asked for suggestions she was very good at providing answers. I'm really sorry that I did not get her name. Our burgers were delicious and our server was great at bringing hot fresh additional fries. Also, on checking back to make sure everything was good. It was probably the best Red Robin experience I have had to date.
We (my husband and I) order delivery from this Red Robin probably twice a month, and sadly their service had started to go downhill fast. The past several times they have forgotten fries, sauces or messed up on the burger orders. When ordering online for delivery, there is an option for extra fries, which I always choose for both of our burgers, this time they actually remembered to add one but as you can see in the pictures, there are hardly any there. One of the main reasons we love Red Robin is the sauce, so we always order a lot of it. The max you can order is 20 per order(20 little cups or they combine to 10 slightly bigger ones if the same sauce type), which I did, we received 1 of the slightly bigger ones. We will give this location one more chance, then we’ll be moving on to another one, sad to say it because they used to be the best! (They used to always get your order correct, gave a fair amount of fries, so I miss what they were!)
They are a well oiled machine.I had my order taken and out the door with my food in about 30 minutes for how busy they were I was impressed. I was given an extra ranch rather than my campfire. I came back 10 minutes later they remembered me and quickly gave me my campfire sauce.Good food. Great service amazing atmosphere. I have door dashed here a few times impressed with how attention driven they are when they send you on your way.
Had a terrible experience here. No one to greet us so we waited until someone led us to a table in which once seated they moved us to another table. We sat there and then we were told we had to move a second time. So we then moved to a third table cause apparently everyone was on break. I lost my appetite with the terrible customer service. My partner ate and the server we had at our third table did fine. We will never be back to this location wouldn't recommend to anyone.
nice folks. good food. good price
Service was fair and prompt. The food was great. Just enough choices to have variety. Bottomless fries and drinks are wonderful, especially for my family we all like drinking lots of liquids when we eat. The prices are fair for the portion size and again bottomless fries if you need to munch a little more. We ordered appetizers as well. I have to say the pretzel bites taste amazing!! We arrived around 530pm to 6pm on a Friday afternoon and were seated in less than 10 minutes. 4 adults and a baby. Quite reasonable for a busy time. We eat at Red Robin at least twice in a months time. This location has never failed to please us.
The pizza was very good, and the cookie shake will cure your sweet tooth...lol the only knock was the bottomless fries. Not so bottomless never got any refills, even though our hostess asked the manager about them twice during the course of our meal. Very friendly and helpful service.
Always good food, and good service
One of the better Red Robins I've been too. Burger was tasty and perfectly cooked. Fries had just the right alt of seasoning.
I have enjoyed Red Robin for many years. This occasion was my birthday and I brought my daughter with me for a girls lunch. The restaurant was not anticipating as many patrons this day that they received. There were only 2 sections open, and our section had between 9 and 11 tables (ours included) during our visit. Thankfully the team had food runners. Our server was the only one in our section and handled it with ease, and I'm thankful. It wasn't the most attentive service I've had there, but that is by no fault of our server, he was great. I'd recommend this restaurant because even with an unexpectedly heavy flow of parties, the team appeared to work together to create an enjoyable experience.