I had a Doordash order to pick up at this location and they are never open, I had 2 orders last week at times that would seem normal for a Jack In the Box restaurant, but when I arrived they have a barricade sign blocking the drive thru and no one ever answers the phone. today as I'm writing this review this store cost me $12.50. I accepted a $25 order but since no one is here I lose half my pay.
I used to go to this place when I lived in Auburn. The Mexican woman working there was a straight up rude. Made us wait a long time so I moved to the window to see if it was open but they said I had to make line again. There was a long line. I cursed at them and stop going there. At least she could just have taken my order quick and all I wanted was tacos. Never went back. And never will if im ever around that area again.
I went here twice, and each time I ordered the loaded curly fries. Always asked for no ranch because I can't have it. They keep putting it on, even if you see them put "no ranch sauce" on the ticket. So far I've wasted $14 approximately because they keep screwing up my order. If you have a custom order or an allergy, just don't go here. They don't care about dietary restrictions or severe allergies.
I've stopped at this location at least ten times in the last 12 months and have yet ordered anything. They either closed, machine broken down or like to night they were maintenancing the grill. This location is a joke.
Good food and good prices. However, it would be nice if the dining area was open. Blaming covid for always having the dining room closed is getting really tiring to hear.
Worst experience ever at a drive thru restaurant. Absolutely no one in the drive thru, yet I was shorted food from my order which I discovered when I opened the bag at home to eat. Ordered a meat lovers burrito combo. Shorted the hash brown and the "burrito " was more of just a tortilla. Tiny bit of eggs and a sausage patty. Absolutely no bacon, ham or the cheese sauce normally found in the burrito. Oh, and on top of that they didn't even give a receipt. Don't go to this location if you're looking for a decent meal and what you ordered. You will be disappointed.
Check out the new egg rolls! 2X the size for only one dollar more. GOOD JOB!
This woman does not know her own store hours. Also refused to make food that was purchased thru app . The money was taken from my account but she refuses to make it or offer a refund for the purchase
This place is too random to be a regular at. They close while looking open, the service has always been terrible (attitudes and wait times are wild for customer service.), it's just the last place in all of Auburn I would stop at unless there was no other option and it's always been that way. I keep trying hoping for new management or new service workers and it's just ALWAYS garbage for at least the last 8 years
waited 15minutes in line to be told they are only accepting cash. Should have sign so people can see it before they get in drive thru!!!! Rather water their lunch waiting in line somewhere where they can't pay!!!! Sorry I carry no cash so irritating!!!