Subway

4655 Monticello Ave Unit #105, Williamsburg - 23188
60 reviews
Sandwich Shop
(757) 220-4292

Hit or miss on whether you get a good sub. No more Sweet Onion bcuz they've added Teriyaki to it & it's awful!!

Something to eat quick and to order. About the only thing that's fresh is the bread cooked in-house, if you get it from the oven. Not my go-to for great sandwiches.

Fantastic service, fast , great sandwiches.

Have been there twice in the last month.The young man taking my order was VERY pleasant and patient as I couldn't decide what I wanted...and very helpful..the sub was AWESOME...

Sandwich was good but this location is out of roast beef

Worst customer service I’ve experienced at a Subway. My wife ordered the sandwiches on the app and it indicated the order would be ready at noon. We went to the store and waited until 12:15 and my wife asked when our order would be ready and a female, blonde employee rudely said “we haven’t even started that order”. They continued to serve customers walking in before they started our order. They finally started our order at 12:20 and still got the order wrong. We won’t be back to this location.

I will not give them ANY STARS!!! They have the WORST customer service ever.... On top of that the vegetables were brown and soggy. When I asked three times for fresh veggies I was told that they did not have any. The young girl who made my sub made it with an attitude. She was totally rude for no reason on my end. I did nothing to that young lady. She threw my receipt at me and all of this was done right in front of the camera. The worst part is when I told the managers. All they did was look at me and while I was talking to the managers the young lady kept yelling over me and they allowed that. The quality of the food is poor and the service well there is no service. This store should just close the doors for good. Also take a look at the other reviews, they speak of the same claim. Never again will I go there.

I will not give them ANY STARS!!! They have the WORST customer service ever.... On top of that the vegetables were brown and soggy. When I asked three times for fresh veggies I was told that they did not have any. The young girl who made my sub made it with an attitude. She was totally rude for no reason on my end. I did nothing to that young lady. She threw my receipt at me and all of this was done right in front of the camera. The worst part is when I told the managers. All they did was look at me and while I was talking to the managers the young lady kept yelling over me and they allowed that. The quality of the food is poor and the service well there is no service. This store should just close the doors for good. Also take a look at the other reviews, they speak of the same claim. Never again will I go there.

The owner really needs to learn how to speak to people with respect. I was always taught never judge a book by it covers and it’s so nice to be nice. With so much nastiness, hatred and ugliness going on in this world. You would think he would know first hand what’s it feel like to be judged based on what you look like. Do better next time don’t just assume someone is trying to get over on you for a sandwich. I will still support our small local businesses.

The owner really needs to learn how to speak to people with respect. I was always taught never judge a book by it covers and it’s so nice to be nice. With so much nastiness, hatred and ugliness going on in this world. You would think he would know first hand what’s it feel like to be judged based on what you look like. Do better next time don’t just assume someone is trying to get over on you for a sandwich. I will still support our small local businesses.