Hong Kong Chinese Restaurant

701 Merrimac Trail, Williamsburg - 23185
105 reviews
Chinese Soup Chicken Wings
(757) 229-9999

If you like soggy meat, this is the place for you. I tried their General Tso, Mongolian Beef, Beef with Broccoli, every meat here was soggy. I've given this place 5th and 6th chances, but everytime this restaurant disappoints. The best Chinese on the peninsula is Main Moon near Grafton, the best Chinese in Williamsburg is up near Lowe's.

I typically would refuse to give any place one star, but I also need to be honest both with myself and any other potential customers.Firstly, when I asked to substitute white rice for vegetable fried rice, the register lady replied “one dollar extra” and had a tone of criticism, as though I couldn’t afford it. I figured as a fellow customer service employee, it’s important to make sure any preventable problems are simply avoided. However, she slammed a pen on the counter after I paid and then walked away. There was absolutely no receipt. I waited until she came back, and she continued doing other tasks so I figured I could just let the person behind me get their order and I sat back down. After two minutes, she screamed for me to sign my receipt as if it were life or death. I was off-put, but still said nothing.After my group and I received our food, we couldn’t help but hear the ENTIRE conversation between the same worker and a different customer, who wanted to get five spring rolls total. You could easily tell the customer was patient, but the worker continued to yell at her due to confusion on her part.For the food, too much teriyaki on the sesame chicken, the fried rice was entirely dry, and my girlfriend burned her tongue after attempting a sip of the wonton soup, which she had waited five minutes before even braving the soup.Overall, I would definitely never go here again. Not a good experience at all.

The beef chop suey is always on point (which makes their beef broccoli on point as well). I've ordered their other foods like general tso chicken, fried rice, lo mein, and their chicken teriyaki and it's pretty nice quality. The place has been around for the longest time and it's decently maintained for what it is. I'd recommend this place to others, definitely.EDIT: 8 years later my opinion has still remained the same. I live farther away compared to when I first posted, but it has still so far been my go-to for Chinese food.

I go here frequently and they are always delicious. They are always so fast I have ordered as I was going on lunch at work and less than 5 minutes later my food is done.

I order from here frequently, the food is honestly great! I would rate a lot higher but the customer service is unfortunately horrendous. The woman working the register regularly yells at customers and accuses them of lying when the order is wrong. I don’t recommend against them but know that going in when you order from them.

Food and service are always on point, hot, and prompt. Exactly what you want/expect from a neighbourhood Chinese restaurant, with all the standard dishes as well as some extra specialties like Cold Sesame Noodles (which are excellent.)

Had never eaten here before. The delivery was fast and accurate. The food was hot and fresh as anywhere else. They had good food for a good price.

I didn’t like the food at all. I asked for chicken fried rice and the chicken was soggy ? The spare ribs were ok.

Good food. Good service.

Love there food fast service