I’ve never been to a Chick-fil-A that’s service was anything less than great, except this one. Consistently slow. It shouldn’t take over 15 min to get food when there is only one person ahead of me inside. Several staff behind the counter were just standing there talking. The clerk who rang me up asked multiple times what drink size I wanted, then still proceeded to fill up the wrong size. Place seems to be very inefficient.
It’s Chic-fil-a! Service is at a similar (high) standard here as with other locations.If you don’t mind the horrific treatment of their birds, the taste is top notch is about as good as fast food gets.
Worst chick-fil-A ever10 people works at the front ....all they do is walking around and talking with each other..All customers and drivers waiting for their orders hours.was gonna talk with manager but I see GOOD MANAGER COULD NOT HIRE THIS BUNCH OF ID***TSthank youDONT GO THIS LOCATION-SAVE YOUR TIME!!!!
If you are DoorDash, at this location, you are ignored by staff. Waited 30 minutes for customer's order and it still wasn't ready after asking repeatedly. Never received order after 45 minute wait.
I guess it's the norm at every chik fila to take 25+ minutes in the drive thru. & thanks for giving me 11 hashbrowns in my box, it barely covered the bottom.
Worst Chick-Fil-A I have ever eaten ate. Consistently, this location serves portions that are far less than other locations. I just ordered 12 nuggets and 5 of them are breading balls. Pathetic. Corporate needs to come visit this location because their food is far different than other locations.
This location just isn’t like the typical cfa I’m used to down south. Everytime we’ve come to this location something from our order is always missing or wrong…. Back in Nov they gave us the completely wrong order, so had to wait in line to have it fixed. The vehicle in front of us looped around as well and I watched them take the bag from that vehicle set it on the counter then pick it back up and try to give to us. I then told them I wasn’t taking it when another person has dug them that bag. Since then everytime our salad dressing or topping are missing. Last week they gave my husband the wrong salad again. On top of this while ordering, on two separate visits while ordering the worker has yelled to other co workers that they can’t wait to be off?!
Update to my older review from my experience today 12/28/21. As normal we submitted a mobile order shortly before 11:05am, typically this would have not been an issue but still unclear what all went wrong. Roughly 11:20 we show up, the app recognized we were on site, took 20 minutes to get to the girls with handhelds altbought between them and the window there were maybe 5 cars. Which means window works a heck of a lot faster than the 4 girls taking orders. The girl finds our mobile order and tells us to move forward. Once we sit line we notice all the cars in the left lane getting there food and leaving. Then the car behind us, and both cars behind them get there food. Finally what looks like a manager comes out asks us oue name he runs back in and then out says they don't have an order for us... but wait here it is on the phone & your cashier who helped us saw our order. He runs back in a couple times before running back out and asks us to pull into the catering spot. It is now 12:01pm (almost an hour later). We sit waiting and then baout 10 minutes later an elderly lady sweet as can be asks us if our name was Mary (which its not) and says shes looking for a White Volvo with someone named Mary in it because she has their order. As we watch her stumble around the parking lot dodging cars she finally goes back in. At 12:13pm she comes and says aparently that was our order. When we looked at the tag correct order, correct phone number, wrong name and car (which is odd because on the app it asks what color, make and model if the car you are driving and my big black SUV was most def added to our order because its saved on the app). So I am assuming because when we were in the drive thru line there was a white Volvo behind us the cashier messed up in between checking in our mobile order and taking the ladies order behind us. And someone else probably got our order ( the lady in the white volvo). Nearly 45 minutes later, 4 meals, 3 of which the sandwhichs weren't even cooked all the way and flat Coke. Very dissappointed as they are the closest location to us and my children loce Chik-Fa-La. 0 Stars given today!Review from 2 years ago:Since the new owners some years took over, customer service has been rated a 0. But being the closest to me I have no choice. Ordered food this morning, was given the right receipt, wrong order. Although they have construction going on, to add to the already busy conjestion, when I went at 6:50am this morning there was 0 customers. Lack of attention to detail clearly. Not even an apology after me saying I had been tgere an hour earlier. Just rolled her eyes and went to drive thru. Had someone else bring me my food. When I was leaving their food service truck felt the need to park in the street blocking their exit. By then I had 5 cars behind me trying to leave. And also also cars in the street trying to bypass him playing chicken with other cars coming towards them. There is an additional parking lot just on the other side of the ChickFale parking lot that could have been utilized to unload. I came back an hour later to exchange my food because unfortunately could not eat what was given to me to find that SAME truck, still there blocking trafgic, cars honking people getting upset and all he was doing was throwing his hands in their air as he did this morning.
I'd like to start by saying I love this Chick-fil-A. This is my local store and I probably come to this location 2 or 3 times a month because they're usually on point!! I do not like complaining, but it does seem like the quality of the food at this location is going downhill. The last 2 or 3 times I ordered here my food was cold when I got home, 5 minutes away. Buns are not fresh, tomatoes were soggy, fries cold. Haven't lost my business yet, but like the taco bell down the street, if this persists, I will be taking my money somewhere that serves hot and fresh food.
Never been to a slow chick fil a I had to wait 10 min for a drink than wait another 5 min for the car in front of me to get food and pull off