A bit unprofessional. 4 employees working, 15 people in line and only 1 working register. Talking loudly about how they want to clean up early so that they don't have to do much at 715 to close by 8, it was only 630. Nobody wearing gloves or hair nets. The kid didn't have a belt on so he kept pulling up his pants and touching the pretzels.
Staff has difficulty using the cash register. Sauce is extra. Long lines. Rude employees. Avoid.
Every time we go there in the morning , there’s nothing ready. We see the employees making the dough. This has happened several times. Unprepared and poor business practice. I see the employees arrive there by 10:00 am. I’m not sure why nothing is cooked and ready in the window display by 11.
this place is amazing and I don't think I could survive without these pretzels
this place is amazing and I don't think I could survive without these pretzels
closed down rip just checked 2/12/21
Went there on August 27th to get birthday pretzel and another item. Told cashier three times what I wanted while she overtalked me. She got the order wrong and acted as if it was my fault. Very rude demeanor, didn't wanna answer questions I asked, said I don't know to everything. Why are you working here and don't know your product or store details. Not happy with treatment I recieved.
Fast and convenient. Cookies are always warm. Prices are reasonable.
This location is horrible. I don’t know who they have working the morning shift, but if the mall opens at 10 meaning so does this store front, how is it that at 2 hours and 37 minutes later there is still not certain pretzels made yet for the day. And this happens all the time I go to this location. We as customers come to Auntie Anne’s for the unique flavor of pretzels, so when they aren’t an option because they haven’t been made yet for the day when the stores been open for almost 3 hours, it’s just sad, this is the only location where it’s like this every time. So if you like a limited menu, sure this is the place to go, but I for sure Will not be going back!!!
Came at 830pm on a Saturday. Only had cinnamon and unsalted pretzels left. Would not even add salt to the unsalted one because it "had been put away already"