This Location in particular looks like it belongs in the ghetto in Richmond, I don't even go there anymore, there burgers taste like old grease and nothing tastes the same as other Locations. You would figure in Vienna they would be more upscale..
I ordered the hot honey chicken sandwich meal and the chicken was quite dry and thin. This was my second time ordering from this store and the quality of the food has been sub par both times.
Thanks for stone cold burger and fries you just served me. Your new fries are not good and can't even compete with McDonald's, and were cold at the window. Nothing even halfway decent has come out of this store in 2 years. Oh, thanks also, for burning up my data on your not functioning web site. Could not order online!
The spicy chicken sandwich deserves 2.5 Stars. Wendy's app deserves 1 star. McDonald's has a far superior sandwich and app. The fries were average NOT Superior to McDonald's fries as Wendy's advertised.
Fries were cold and stuck together, requested no pickles and got extra instead. Ordered coffee they had NO cream or sugar and still wanted me to take it
Lovely staff, chill ambiance, warm tasty food.
Sir, this is a Wendy's.The team working did a great job helping each other and the food was fresh and accurate .
The soda is nssyy like water no carbornatuon like water and syrup...as normal burgers were cooked hours before just not fresh like you would want. Sad most Wendy's prepare the burgers too far ahead to make them good anymore. Wendy's need somefreshness improvements. Definitely do not order those expensive drinks and end up pouring them out.
The food is good but take out / drive thru orders are missing items 90% of the time.
Food is hot and served quickly. A bit if a covid-19 gem with regard to availability and service. Everyone is friendly and they are busy but I think forgotten