Today a Coworker of mine recently ordered two melts from the subway located at 1524 Hoand Road Suffolk VA. 23434. After returning back to work we noticed that the subs were not correct with the ingredients requested and looked horrible as if they were just thrown together. Two calls were placed to the establishment where one resulted in The MANAGER 'LIZ" hanging up on my coworker because she requested cooperates phone number due to "LIZ" being RUDE, UNPROFESSIONAL, and displayed POOR customer service. A second call was placed in which "TAMMY" assisted manager became DISRESPECTFUL and RUDE as well. PLEASE BE CAREFUL If you choose to eat at THIS subway! THIS WAS A HORRIBLE EXPERIENCE!!! The ONLY reason they received 1 star is because the site would not let me post this unless I picked one... I would have not given them ANY stars Matter of fact, if could give them negative stars I would have.
Fresh 6” on Monday afternoon. You can't go wrong with that.
No care and when I called Justin said there was no one else to talk to call back in th am. Sloppiest missing items subs we ever had. We are new to suffolk and they have already lost our business.
Ordered online PayPal paid them got to this location and my order was not received. Not only am I out my money they refused to give me my order after I showed them the transaction on Paypal. Worse part is the manager didn't care at all. She wouldn't give me contact info for customer service or the owner of this location. Horrible customer service and the manager had no clue how to handle the situation.
U already know that you are the bomb dot com great subs
The experience was great ?but I truly think that it is a mistake to keep the SUBWAY CLUB off the menu! Bring back the SUBWAY CLUB!!!
When i got there they didn't have have my sandwich ready sitting on pick up stand it was by the microwave. When they did hand me the sandwich it had no cookies in it. The girl said it didnt have cookies until I showed her the receipt. I responded " oh you hand me a sandwich without reading the receipt. Upon lea ing the store I notice the sandwich was ice cold. Return back and asked Liz to please toast it or make me a newi sandwich. Liz z has no class or professionalism. She made me wait 15 mins before addressing my issue so I asked for my money back. I guess you get this from Suffolk public school system citizen5. If I give no stars I would
Good service good food
Our subs were delicious and the service was good.
Staff Associates are very helpful. Pleasant and friendly.