The customer service here is phenomenal. The manager on duty went above and beyond to make sure my order had a hand written note to be delivered by the Door Dash driver (thank you, as well! so much!) for my family, as I am over 2,300 miles away.I cannot wait to come there for coffee in person the next time I am in Virginia!Thank you again for making my family's day, as a little kindness goes a long way!
The coffee was weak, chai was weak, and they don’t give coffee refills at all.
Knotts Coffee company has a very comfortable setting. They are dog friendly and have multiple seating options. I got a hazelnut latte and a chocolate chip cookie. They serve multiple meal options as well as offer wine and coffee and tea. It is a wonderful place to sit and relax. Definitely recommend supporting a local business and trying Knotts Coffee Company.
was in the area today (4/5/2022) .... my wife and I are avid coffee/ cappuccino drinkers ..we were looking for somewhere to go other than Starbucks...so when she mentioned that there was a coffee shop in the area I was elated!!! I entered the building and the young lady's head was down and I heard the most cheerful sounding hello , the energy quickly shifted when the brunette young lady lifted her head and saw " who" actually entered the establishment it literally went from HELLO HOOooooow ( with an abrupt change in tone and facial expression) are you doing ..... I can tell by the area that it is in a very refined location ... as I ordered my 2 bacon egg and cheese empanadas, 2 cinnamon rolls and 1 vanilla cappuccino I had to literally force friendly conversation out of the young lady ... I was the only patron in the store at that time of black ethnicity and I could feel a major difference in the way that i was treated ... I will never support this business again .. this will be my 1st and last time!!! and I will let my associates know exactly what transpired today, I was not just a regular patron !!! I know a lot of ppl who truly enjoy coffee shops who will be appalled to hear about this .... I feel as though your employees need sensitivity training!!!! You should never judge a book by its color or cover!!!! I am the CEO of my own business and would never allow my employees to treat anyone as such
We ordered empanadas, avocado toast, and 2 drinks. We were not pleased.The empanadas were ok. Not great but not bad. The bread to me had a weird taste.The avocado toast was pretty good. No real complaints other than I wish they used fresh avocado.The drink is where my main problem is. The gingerbread iced coffee tasted like peppermint and rubbing alcohol. God awful and very unpleasant. The hot matcha was also off putting. It had a cardboard taste. Maybe they need to start creating their own recipes from fresh ingredients.In short, go to Gather. It's just a few miles away and is much better. They are similar places but Gather is just better all around.Update: still bad
BEAUTIFUL little spot! The decor and atmosphere is absolutely stunning and well put together. The food was great! I got the bacon, egg, and cheese empanada and it was so good, as well as the turkey club. The coffee is delicious and I would love to come back! Incredible service and food!! Would definitely come back!!!!
I used the walk up window to order a hazelnut latte and chicken empanada. The service was great, my order was out quickly, and both the latte and the empanada were delicious! (Definitely try the sauce!) Next time I’m going to come in and sit down, the place looks so cute and cozy! I’ve lived in Suffolk my whole life and have always wanted a place like this!
SO GOOD! I had a latte! Perfect! Husband had black coffee. Home run!!!! So so good. Great food! Good pricing! Convenient!!!!! Say Goodbye to Starbucks!!! Here is real super good coffee!
A welcome and more rewarding experience than the coffee shops of the global brands. Further, the new food menus and the introduction of wine makes and takes it to another level.If nothing else, support your local business and relax in what competition can bring.It has my vote!
Great Food, Coffee, and Awesome Staff!