There is nothing that sticks out great about this location, except there external cleanliness. If you are in a rush for food then it fits the bill. The staff are not the most professional people, food items are always missing from the menu **when I visit**, and the FOOD is a hit or miss. Sometimes. the food is even freezing cold. Don't expect greatness from this place. expect food.
First time ordering the new FISH SANDWICH and I would order it again! I'm usually a straight ROAST BEEF sandwich eater at Arby's, but this one and the Market Sandwiches do not disappoint!! The ONLY thing that DOES disappoint me is NOT HAVING MY POTATO CAKES....BRING'EM BAAAACK, BRING'EM BACK FOR ME!!??? Oh, Mozzarella Sticks, GOOD!
Love this Arby's! Visit for lunch on the regular. Love the dollar menu items especially the fries - both curly and crinkle- and snack shake. You have a very friendly and professional staff!
Good food good service I'm hard of hearing so the outside screen is great !
Fool me twice shame on me. 2nd wrong delivery order in a row, this time they forgot the drinks. Call the store get hung up on. No sense of customer service, they just don't care. To bad you can't give less than 1 star.
First of all we placed an online order and they took forever. Tell us at the last minute they don't have curly fries. Okay get the order, the order is wrong. The sandwiches don't have cheese. I call the store and The so called Manager at this particular location on night duty is very rude and ignorant. We paid $37 for our order and it wasn't right. Instead of the so called manager on duty resolving the issue. She kept hanging up the phone. Asking me what I want her to do? Whoa! Finally after having to call multiple times from being hung up on, she Offered to replace my meal then said they were closed. Who has time for games when you paid your money? Yeah, I was frustrated because it was the end of the night and the food was thrown together. Please teach your employees to empathize and take ownership when wrong. Not hang up on the customer or not resolve the issue. Maybe your company should reconsider who you put in a leader position if they are going to make your business and brand look bad. If your ordered something and it was all messed up, you would be upset too. What happened to great customer service? I am so disappointed. This one on night shift has none.
They were sooooo slow. The line was so long but they took 1 order sometimes 2 and would not take another one until they gave the ones at the window their food. Really! I know places are short staff but I should not have been in line for 45 min. I was tired and didn't feel like driving anywhere else! That was unacceptable!!!!
Can't go wrong w Arby's. Love the curly fries. Think I had a gyro this time. Yummy as always.
No customer service, I was told to pull up without my food so that their timer doesn't get messed up. In other words they dont want corporate to know that they're taking too long to get the food out to the customer. Not coming here anymore and I live right across the street
If I could do a zero I would. The drive through line was astronomically long. I saw someone ever in the store. So I parked and entered. The door was unlocked so I didn't think to look at the door. I assume the manager came out with an attitude " is drive-thru only" I was confused and said ok very slowly as I turned around, I was taking to the person behind me saying " I don't understand why the doors are unlocked" as I was walking to my car, he said VERY rudely" it says it on the door" as he started locking the doors finally. Severely rude and the doors shouldn't have been unlocked if your dining area is closed. Which, by the way, as you get to the drive-thru window there is a sign saying "dining are is open" the staff is nice but that person as rude as he is if he is the manager there is no wonder they don't have enough employees to make drive-thru time last at least 20 minutes.