Very bad customer service, ordered a meal combo on the app for pick up, and the employee only had the sandwich in the pickup area, so i grab the cup and chip nearby, then before leaving i said thank you, and they stopped me and accused me of stealing. Saying i only order the sandwich but why taking drink and chip. They should at least check the receipt before accuse people of taking stuff.
Typically have a great experience ordering from this location. Only major negative to be said is they close absurdly early. Closing at 5pm on a Friday is missing out on peak weekend business. Even if low on staff, it seems like a scheduling mistake to skip busy days like this.
Went there today for the 1st time. Only 2 employees working and they were busy. They did a phenomenal job getting everyone taken care of. Great job! We don't recognize our Frontline workers enough in this pandemic so a MAJOR shoutout to the 2 working around 1:45pm today!
Worst experience at a Subway I’ve ever had. I can’t even describe the amount of sheer stupidity in the store behind the counter. Waited for an online order for 20 mins THAT WAS READY THE WHOLE TIME!!!! Unclean place and it wasn’t fresh. Will never be Eating at A Subway again because of this store. Do not go here. Thanks for ruining my dinner, Just terrible.
The girl jessica was very polite and super energetic and made a great sub!!
The best subway in Roanoke. Food seems fresh enough and the sandwich artists are helpful and friendly
Very nice staff willing to help me good food
Service was good, food was good. Can't find a sub any better.
It was decent. Service a bit slow but food was good.
The girls there tonight were amazing