My husband loves Firehouse. We had an earlier dinner here today. When we had ordered I used the restroom, an employee was coming out as I entered. I went to wash my hands and both soap containers were empty, hmmm.I told the gal at the cash register and she invited me to use the sink behind counter. Went to get drink no ice, just as I went to tell someone an employee came with a scoop of ice for me. As we were eating I noticed 2 employees were working on the ice machine in back room. The employee with no gloves actually had his entire head in the machine he came up with either his retainer or hopefully an ice cube which he put in his mouth. Sorry for the long story but we arrived home an hour later and I have never been so violently ill before. I will not be back to this location. ZERO STARS.
They lied to my wife about doing a glove change because she got sick. She has. Celiac's disease. It may have been a language barrier because the person at the register seemed like she may not have understood a lot of english. Tables were dirty and for those wondering, this place is NOT GLUTEN FREE.
The sandwiches were good after they were fixed however the associate taking the order didn't take it correctly and didn't listen.
I was here two weeks ago and able to get a gluten free sub. It was hot and delicious. The staff was friendly.
The place is small and I'm the same area as Kroger. The staff are friendly and speak fluent Spanish. The place is clean. I recommend coming to this establishment. It also has dine in!
First and last visit. Have not visited a Firehouse in several years and now I am reminded why. Ordered a 12 inch Spicy Cajun Chicken and I asked for the Banana peppers, onion and cheese be left off. I asked the girl if Bacon could be added since I left three things off and she smiled and said yes. Looked at the receipt after I left and there was a $1.50 charge for the Bacon even though I had several things left off the sub. Really Firehouse? That hard up for the money? The sub was mediocre at at best in taste so guess I am done here.
Good food, longtime waiting for order placed online.
The people who prepared my food can't stop eating the topping of my sub, even you staring at him all the time. Not wearing any gloves or masks while preparing my food either. Worst place.
Asked very specifically for no mayonnaise and it seems as if they dumped a half a gallon of it on my sandwhich.
My sandwich was great my Mac and cheese was great but the potato soup was just a too watery ( thin)