We planned to eat there but the restaurant looked closed. When we entered, a table was blocking the entrance and there was a message stating they were not serving terryaki anymore and there was a bell to ring. 2 friendly women came out when we ring and told us we couldn’t eat if we didn’t have a reservation. We didn’t get the impression it was full, but one needed to reserve . Strange… so we will not go back…
I have enjoyed sushi my whole life. Umi has served the best and freshest Sushi I have ever had the pleasure of eating, but the best part is the incredible staff. My wife has a service dog and everyone was super respectful of her and the dog. Going as far as giving the dog a bowl of water and offering the dog a small meal. I am blown away by the kindness of this staff and I will definitely return!
We once had an incredible meal in Japan in a sushi/sashimi restaurant where the owner closed the restaurant for our meal--he personally waited on just three of us all night. An amazing experience. And that's exactly how Umi owner Sue makes us feel when we drive 5 hours to eat at Umi. Extraordinary food and even more amazing service--and Sue will remember the food and drinks you like forever. She and her staff are fabulous. Ignore the whines about the signs at the door. The hand-making of food like this takes years to train staff, and this is a small restaurant with very few staff and even fewer sushi chefs. If you're into mass sushi, no problem--there are plenty of places around Short Pump. If you want exquisite food, beautifully prepared and ultra-fresh, in a quiet private environment, Umi should be your first choice in RVA.
Best service I've had anywhere in years. Excellent sushi and ambiance too.
We once had an incredible meal in Japan in a sushi/sashimi restaurant where the owner closed the restaurant for our meal--he personally waited on just three of us all night. An amazing experience. And that's exactly how Umi owner Sue makes us feel when we drive 5 hours to eat at Umi. Extraordinary food and even more amazing service--and Sue will remember the food and drinks you like forever. She and her staff are fabulous. Ignore the whines about the signs at the door. The hand-making of food like this takes years to train staff, and this is a small restaurant with very few staff and even fewer sushi chefs. If you're into mass sushi, no problem--there are plenty of places around Short Pump. If you want exquisite food, beautifully prepared and ultra-fresh, in a quiet private environment, Umi should be your first choice in RVA.
Tried to dine in yesterday, and they 1. Require masks. There is signage everywhere. Then, 2. They have a table blocking the entrance to the restaurant, saying "ring be for service". It was like very unwelcoming with all the rules and felt like they didn't want anyone coming inside. I am full vaccinated, but nobody wants to deal with all the rules. You go out to dinner to have a good time, not be controlled.
Absolutely love this place, great service, amazing food, their food tastes so fresh .... we order take outs at least twice a month from them ?
So romantic for a sushi restaurant. The service was a little bit slow but it was kind of nice to not be rushed.I'm still giving 5 days because of the whole covid mess. They may have been short staffed that night.The sushi was so fresh and delicious! I am hoping to get a reservation for tonight 2/24/2022 for a double date night with a friend from out of town!!!! Can't wait to go back! Wish I could make a reservation online.... =(
Best sushi place in richmond! Delicious food and clean place.
I was excited yesterday to try the sushi for the first time!!! The smell of food when you walked in smelled delicious!! There was a sign to ring the bell and wait!! Well after 4 or 5 times of ringing the bell and I could obviously here someone walking around so I left!!! So sad I didn’t even get pass the front door!!! Not a great first time experience!! I was there at 12:45pm!! Very disappointing…….?