Tropical Smoothie Cafe

8207 W Broad St, Richmond - 23294
112 reviews
Juice Bar & Smoothies
(804) 527-2060

I just ordered a Acai peanut butter combo smoothie from this location. It was the best smoothie I've had in years! I'm a big smoothie customer. So I know a good smoothie! Kudos to this location..??

Great service & not a long wait even though the line was long. The food was made neatly, warm & good. I always order the chicken bacon ranch with an apple on the side.

The customer service was great?. The food was delicious! And in my opinion the best smoothie is the mango magic.

Wanted 1 of 3 smoothies, each has blueberries. They had no blueberries so instead of being able to leave them out or sub, you just cant have it. Ridiculous! 10$ for smoothie I didnt really even want. Won't be visiting again.

Tasty, fresh, never a long wait... the staff seems quick. Clean establishment, plenty of room between tables.

I am a courier for uber eats. The customer service is horrible and not just with one person but every last one of them. I come in go to the counter & these people wont even acknowledge you. Wont greet you. Wont say “be with u in just a sec” no nothing. They will walk past me 4-6 times make eye contact and still wont fix there lips to say anything. Then when i cone out of character im wrong. Its extremely rude and its horrible customer service and i want to know who hired these people and why. . Its March 9,2022 3:45PM. Ask those two girls on this particular shift why arent they greeting customers and displaying exceptional customer service. Im not saying clap ya hands jump for joy and sing to me when i walk in. Its simple customer service. A customer walks in u greet … if ur doing something state you’ll be with them in just a moment its tht simple.

Stopped in to get a detox green smoothie this morning only to be served by a lady that moved as of she didn’t care to be there today. When I walked in she was finishing up a customers order that I met there. She didn’t acknowledge me, turned to prep the plastic food bag with a chip and napkin, all in slowwwww motion. Finally she decided to return to the register to take my order. I ordered the smoothie, and instead of the same slow prep of my order, she then took the order of the customer behind me. While standing there waiting for that new customer to find her correct coupon to pay her bill, I asked the server if she could prep my smoothie as I was in a cab that was waiting for me outside. She gave me a stare and did not move. 60 seconds later I asked for my receipt that I declined initially, and left without the smoothie. Very, very disappointing today. Poor attitude and seemed uninterested in serving customers today.

I went out a purchased a ninja blender because of this place! The smoothies are awesome here!

Amazing quality and taste! Definitely worth a try if you stop by!

I love there sunrise sunset smoothie.