Probably the worst taco bell I've been to in my life, and that's saying a lot. I usually go when I get off work, around midnight and the line is around the building because the service is so slow. And 75% of the time they're out of meat so they can't really make anything anyway. The staff are super nice, I just think it's a managerial issue or something. Overall super disappointing
Ordered take out.. Took a long time to make.when reached home found out, they Did not make all of it right. Had paid for 8 things, got only 7. Opted for meat free choices, gave me one with chicken. The food was wrapped improperly and lettuce and cheese were spilling in the bag. Also packed so haphazardly that could not even check if everything was received without spilling things all over again. Would want compensation for items not received or incorrectly prepared but would not go there again
Went to the drive through on a Saturday night, waited twenty minutes to reach the ordering point, got told that they wouldn't take our order and were only taking door dash orders. By then we were trapped between cars and couldn't leave, spent another twenty minutes trapped in the drive thru lane. No signs or any warning were posted that they wouldn't take orders in the drive thru.
This is the worst Taco Bell in the United States. This is the third time we have waited in their line for 40+ minutes just to be told, they are out of food... are you kidding me? Your management needs to be fired. It’s not just your management, the lack of workers you have, should not have a job here. We’re done coming to this location. You do t even deserve a single star.
Asked for a large drink. Lady gave me a medium. Then when I asked she said it was a large when they clearly had a larger size below it and kept saying this is small this is large. Didn't have time to argue just won't be back. Here is a photo of my medium drink in paid $3 for. Clearly a medium 20 oz cup.
Website says it’s open until 2am, however when we got there at 12am no one was inside! Nothing posted outside too, so us and other guests were waiting forever thinking they were taking one order at a time at the box.
We placed a mobile order. We pulled up and saw a long drive thru line so we walked up to go inside but they were only doing drive thru. We sat in line for 20 minutes without moving. When the line finally started moving, we got to the window and were told they were closed and that was it. It was only 7:30pm and a huge waste of time. I'd give it zero stars if I could. I guess we should have known better since the last time we went to this location they gave us half of our order and half of someone else's.
I went to dine in, but like so many places they are experiencing staff shortages. Were only open for drive thru. Food was good.
Best customer service experience I've had at a fast food restaurant in ages. The staff and management clearly care about providing a good experience and doing so consistently.
The night team deserves credit. There are only two people, the person taking orders/doing drinks/sauce and the person making the food. The line gets long but it's because they take about five orders then stop, make those and clear those cars out, then takes the next five. They deserve to be making more than minimum wage because even with the wait, we continue to go because the system works. Just wish they would put the food in more than one bag. Hard to make sure you have everything with the bag stuffed full as occasionally something is missing.