Sugar Shack has some of the best donuts around, vegan or otherwise! I’d highly recommend the cinnamon bun for a vegan option and then the cronut/cake donuts for those who don’t have dietary restrictions.My only small negative is that although the staff is all incredibly friendly and does a great job, I don’t think they’re optimized to get customers quickly in and out of the shop. If someone orders a drink, there’s been times the line is halted for a few minutes while the only person front of house makes it. Also I always need to wait in line for my pick up order and they usually end up packing it then (which feels like it defeats the purpose). But if you have an extra ~10 minutes to hang around for fantastic donuts, this is the place!
There is a very large selection of vegan donuts. They are great quality too and I love the uniqueness of the different flavors.Staff is always super friendly too!
I used to love coming here for the unique and cool different donuts they offer. Went here Sunday around 11am, the three college-aged workers didn't acknowledge us rather they were looking at something gross in the sink (which is just feet from the open donut display) debating how to/who would handle it...with us just standing there, looking at them, waiting to order. No pleasantries exchanged the entire time, the cashier just tossed our 4 donuts in the box, rang us up and continued on with her co-workers.Everything about our 5 minutes in the shop was gross, from the way the workers presented themselves, whatever they had going on in the sink, the display case was messy and unclean looking and when we tried our donuts they were nothing like in the past and they honestly tasted cheap and old.Unprofessional, and nasty.
Their selection is delicious. I love the custard they use in their Boston cream donuts. Also, their cake donuts are a huge hit in our household.There was a delay in getting the fries completed, so they gave me an extra donut. :)
This place makes some really awesome unique cake donuts. They also make burgers, but I haven't tried those yet. As a new person to Richmond, my coworkers told me about this place. I was not disappointed. They also make some pretty good coffees, iced and hot.
I’m giving Sugar Shack 5 stars because their Samoa is the best f**king donut I’ve ever had in my life. The customer service is okay, however, I feel nowadays all food service spots are struggling. It’s not the same as when I was in food service. Patience is key. Saving my Boston Cream for tomorrow’s snow day.
I can't say enough about how good these donuts were!!! Wow wow wow these were delicious and near perfect. I would recommend the fruity pebbles or the pretzel topped donut!!
such a generous business. they give to churches and everyone loves them. very sweet though. very sweet.
If you're looking for "fun" donuts its probably the spot to go to in Richmond. Personally this their are better traditional donut spots but they have a good variety of odd and specialty donuts. Get there early for the best selection. Went around 10:30 on Sunday and the selection was limited.
delicious and fresh. my dads fave is maple bacon