Outback Steakhouse

7917 W Broad St, Richmond - 23294
233 reviews
Steak House
(804) 527-0583

I was there tonight..may 20th, 2022, and as I was boxing my food a ROACH RAN ACROSS THE BAR TOWARS ME!!! AND!! ANOTHER CUSTOMER NXT TO ME, HAD A ROACH ACTUALLY "IN" THEIR FOOD!!!!!! THEY TOOK PICS ,IM

Server was great! Meal fantastic. I had the ribeye and it was good.

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The chef lacks consistency with cooking our steaks my friends was a uneven rare and mine was barely medium rare. They were overcooked based off of how we ordered them. My steak was pretty dry and just not enjoyable to eat. We frequently come here because it is normally amazing but this time it wasn't great.

We’ve been dining at OB for over 25 years. We’ve had nothing but terrific service and delicious food. We do have our favorite server every time and she is AWESOME! Thank you Kathy P for being a great friend and many years of excellent service. And thank you OB for having an excellent menu to choose from! Kudos to OB.

Best meal of my life. Was looking forward to this visit for a week and was not disappointed. Téa was our waitress and gave us excellent service. She provided us with a fun experience and a very welcoming feeling. Definitely coming back one day!

Steaks were wonderful and coconut shrimp was tasty. Blooming onion was so tasty mixed drinks were made delicious. Server was very nice made sure we were happy

Walked right in on a Friday night and got a table. Prompt service, warm food and steak cooked to right temperature. Much better experience than other Outbacks in the past.

It is my opinion that the food is too expensive for the quality and amount. I ordered $128.00 in food. Ordered 4 steaks and all were incorrectly cooked. Also ordered fries and was given a baked potato. Three orders had baked potatoes and they were all undercooked. The Queensland pasta that was offered had shrimp that was tough and chewy and tasted more like fish than shrimp. All baked potatoes were supposed to be with cheese, bacon, chives, sour cream and butter. I was given condiment containers that had 10 tiny shreds of cheese, one piece of bacon and a couple of chives. I would equate the amount to a pinch. I ordered for curbside pickup. There were 5 dinners so the bag was fairly large. The person that came to the car literally shoved the bag through the window and walked away. I literally could not move between the bag and steering wheel. This is the second time in a year that I have gone to this outback. The last time we dined inside. When we questioned the cooking of the steaks, we were handed a picture card of the steaks to compare. It was appalling. I will never be going to this outback or any other outback again.

Always a good time and great food always. Outback is the one restaurant I have been to many times for many years that I can think of that has never not once had a let down with food or service. I even brought that up last night at the dinner. Outback Prime Rib was phenominal!