They didn't have the ingredients for the sandwich so instead they just made me a salami and mayo. I WAS STANDING RIGHT THERE!!!! They chose not to talk to me about it. Oh and my sandwich was meant to have double meat... it did not.... so I was over charged.
We’ve order from here a dozen times or so and we’ve never had any issues with our order. Staff is great and usually speedy with our orders. This is a good location.
Great sandwich and service. Nice to be able to eat inside again.
The spicy Italian unwhich is AMAZING!!!!!! I can not have bread & when I was told about this option I jumped on it. First off the establishment was clean, smelled good & staff were patient. I hadn't been to a Jimmy Johns in a while & looking at the menu was overwhelming. I told the staff what I liked & they helped with the suggestions. It wasn't busy as all as I was telling them what I liked the person next to the cashier was literally making it based off what he heard me say. Service was fast & great.
The spicy Italian unwhich is AMAZING!!!!!! I can not have bread & when I was told about this option I jumped on it. First off the establishment was clean, smelled good & staff were patient. I hadn't been to a Jimmy Johns in a while & looking at the menu was overwhelming. I told the staff what I liked & they helped with the suggestions. It wasn't busy as all as I was telling them what I liked the person next to the cashier was literally making it based off what he heard me say. Service was fast & great.
Love their food, however my food was delivered and the delivery person left it on the floor. He could have left it at security guard’s desk. I emailed corporate and they reached out, & acknowledged the error, I’m still waiting on the store manager to reach out. I don’t want much just a simple apology. Apparently customer service isn’t important.
Dear Jimmy John’s, you are loosing customers by the dozen. I walked up to the store here in Richmond Va, three chopped location by Publix. They still don’t have there dinning tables out, and require you to wear a mask to order your food to go. I instead walked down to Publix, walked in with no mask (again it’s not required) ordered a Publix sub and ate it in the store. WOW!!!! Publix has the best sub ever, who knew. I will never buy another JJ sub again.
Horrible management. Not well educated. Reporting my issue.from today with corporate. Hopefully they can put this location into check. I go to Jimmy John's a lot. I've never EVER had an issue like this.
Great Subs, and super fast. I still can't believe how fast they made those sandwiches, that night they were out of pickles, and another item. But hey it happens, sub was still good. Great customer service.
Good good fast. Close to U of R