We waited an hour before they even came over to take our orders. Our waitress was not friendly. The food was ok but being ignored for so long before we were able to order was not pleasant. We also had to wait a very long time for our check. We were all very tired of sitting and waiting for these people to do their jobs, so I tried to ask another waitress if we could pay and she was extremely rude. Instead of an apology or doing something to make the situation right, she gave me a heap of attitude and told me they were busy, as if that was my fault (I'm usually an easy going person, but the bitchiness from this girl was on another level.). I then spoke to the manager, because the rude girl was rude enough where it felt as though the situation should be elevated to someone more professional. Well the joke was on me because the manager didn't care about her rude staff, or the terrible service. In fact she was actually pretty rude herself. I would never go here again and do not recommend it. If I could rate 0 stars I would.
Excellent food, I had the club sandwich with a side of taters and a cup of clam chowder, which was full of clams and delicious. I will definitely be going back and highly recommend going there to eat. The menu has a wide variety of food to choose from, including breakfast all day. If you're looking for good eats, Galaxy diner is a must !!!!
This was our first visit and hopefully it won't be the last. We stopped while traveling through Richmond. My wife ordered a salad with mock chicken. She said it was delicious. I ordered biscuits and gravy which came with multiple options. I opted for tots, corned beef hash and apples as my sides. Everything was excellent. Service was excellent as well. All the staff was very friendly.
Intimate setting and staff; with that, the service was amazing and so was the food. $12 gets you a unique portion of pancakes or french toast with an option for corned beef hash with eggs and apples or a tomato side. It's pleasant to have these offerings. The pancakes are my favorite, thanks guys.
This was our first visit and hopefully it won't be the last. We stopped while traveling through Richmond. My wife ordered a salad with mock chicken. She said it was delicious. I ordered biscuits and gravy which came with multiple options. I opted for tots, corned beef hash and apples as my sides. Everything was excellent. Service was excellent as well. All the staff was very friendly.
Have wanted to visit since we moved here and finally went today. Great experience! Food was fantastic and service was great. Their Oreo shake was super thick - exactly how a shake should be. The tots were delicious!
Great food, service. Fun vibe. Clever variations throughout the menu, without being too clever. Priced right. No diner mirror has ever been this spotless. Folks care here. We ate here several times during our visit. (Also smart: the menu is posted table-side, on the wall, so you can begin planning your next meal while you’re still enjoying this one.)
Hot tots, fresh greens, incredible homemade blue cheese. Trailer park pancake is a delight. Same for fried pickles.. Mighty portions, fast service, late hours, clean place with timeless vibe. Plenty of staff too. What more can a traveler ask for? It's nice to see Diner done right. Keep it up
good food and service. love the fried pickles, Mac and cheese wasn't as good as it usually is.
Getting straight to the point, I would not recommend.I visited the Galaxy Diner after scouring several reviews. I am a bit confused at the abundance of positive ones since my experience was lacking in both food and service quality, but I digress.Upon entering the establishment, myself and my accompanying partner were greeted (and, I use the term very loosely) at the door by a bearded gentleman who was leaning over the counter as he handed us each a set of silverware, and instructed us to "grab that second one", referring to a booth in the direction of which he casually nodded his head. While we are normally accustomed to being ushered to our seats by the greeting host/hostess, as most patrons probably are, we obliged. Being the second booth in the establishment, however, we did have the pleasure of witnessing him usher subsequent patrons to their seats. One can only speculate as to how or why the differentiation was made.Upon seating ourselves, we placed our orders. To say that our waitress was less than attentive would be an understatement. Myself and my accompanying partner both requested hot chocolate, and I requested a glass of water with no ice. Our hot chocolates were lukewarm (distinctly) Swiss Miss with powder residue still visible on the mug handles, and my glass of water arrived with no drinking straw. When I later requested one, it was a plastic drinking straw with NO wrapper (which the waitress handled without gloves, might I add), and was dropped (yes, dropped) onto the table (which one would assume is wiped down with chemicals for sanitation purposes) despite the fact that I extended my hand to intercept it.What the establishment lacked in customer service, they certainly didn't make up for in food quality. I ordered the 'French toast platter' with scrambled eggs with cheese, corned beef hash, and fried apples. The eggs with cheese were light and fluffy, and the cheese was appropriately distributed. The corned beef hash, however, was overcooked, several areas of which was charred. The French toast severely lacked batter (it was essentially toast with powdered sugar), and the fried apples were almost inedible - I didn't finish either of the two.Upon exiting the establishment, the bearded gentleman who was still leaning over the counter didn't so much as thank us for our business or bid us a good day, although I did manage to get a head nod in response to the one I offered up first.I'm a little perplexed regarding the 3+ star reviews, as my experience left much to be desired both in customer service and in food quality. But, I can say with 100% certainty that my first visit will be my last. No love lost.