Dunkin'

7300 Staples Mill Rd, Richmond - 23228
126 reviews
Coffee Shops Donuts Coffee & Tea
(804) 262-9393

Great speed of service girl that waited on me was very friendlyBut the other person was very rude to me before they realized I was purchasing something she spoke to her co workerWill definitely not returnHow she is sick of freeloading around hereNo need to be rude about a homeless person not on your premises or me a paying customer

I went to this place for coffee for the baby shower we were having. I got two of the jugs of coffee. The young lady tried to serve me a carton that was falling apart. I told her to take it back and of course she did. The fact that you even brought that for me to take out of the establishment. Let me just say if you wouldn't want to carry that out of the store personally yourself then you shouldn't hand it to somebody else purchasing products in your store. The one thing I did like was she didn't raise a ruckus or have an attitude because I asked her to take it back she just did as I asked. She didn't make any sneering looks or anything like that so bravo young lady. The plain donut that I ordered was absolutely delicious. And also I want to commend the customer service rep that took my order she was very very polite and attentive as I watched her interact with other customers. That is one thing I do I do reviews when I go into a place I'm always going to go back and let you know how you're doing because if changes need to be made then changes need to be made. Other than the faulty jug that was handed to me the service there was exceptional.

Amazing staff the young lady behind the register was amazing

Haven’t been open a couple of times when their hours of operation said they would be. It wasn’t a holiday or adverse weather day either.

Every time I go here the service is friendly & fast.

Debbie the manager always has this place running like a well oiled machine.

Great food and especially donuts? The asst. manager Rebecca helped us and did an outstanding job servicing our needs.

This is one of the best Dunkins that I have been to. The service was great and the lady behind the counter was super friendly. I like that there is no drive thru-- no waiting in line for hours.

Average service, seemed like a clean place and kept up with. Delivery pickup is kinda confusing because the system that they have setup for Deliveries isn't used. They do not put orders on rack, you have to yell it out to them.

Great staff always friendly quick with your order