Chick-fil-A

7101 Jahnke Rd, Richmond - 23225
41 reviews
Fast Food Chicken Shop
(804) 562-4602

Good food and very efficient but informed they do not accept Chick-fil-A gift cards. Very disappointing.

My food was good and hot even at lunch time the wait is not long at all. I was in and out. It took me longer to walk through the hospital than it took to get me food. Customer service was great.

On lunch break took all of my 30 minutes before the I received my food. This is not the 1st time. they are very slow all the time but courteous and friendly and apologetic. This don’t help

Spent days at the hospital with my son in the PICU. The staff here got to recognize me and call me by my name. Super friendly and courteous. The grilled nuggets allowed me to maintain my healthy lifestyle.

This location is so terrible!! I posted my review on Facebook and they shut down their review page since I posted my review and brought down their rating. This location is terrible with food and service. The lady named Zeel is a terrible person all together. This location does not do delivery like stated and their hours are wrong on yelp as well. This location needs to be shut down asap

Tap to pay for less contact.

Terrible work environment! This place is good at bringing down your mental health. Owners act like they own you since you work for them. DO NOT APPLY TO WORK HERE. Very toxic work environment. Will sell you lies to get people to apply. Expects people to work late and has zero respect for set work hours.

Great service! Clean restaurant, kind employees, and great food!

The food experience was great and amazing. The #1 and #2 was full of flavor and so was the fries. I tried the peppermint milkshake for the first time, and I loved it; it had great taste! They got the food out in no time! What was a pain was the customer service. The door was literally locked while employees were there! It was still regular business hours (about 1pm) and it took 10 minutes to get them to open the door. Staff was working really hard to get the food out regardless of the full line waiting to place and order. It took me around 7 minutes to place it. Overall, it took me 30 minutes to get Chick-Fil-a when drive-thru is way much faster. (No drive thru in this location, just a comparison).Overall: 8/10

Staff was doing the most and ended messing up my receipts and rewards points. But nice people and good for overall