Carrabba's Italian Grill

11237 W Broad St, Richmond - 23060
193 reviews
Italian Seafood
(804) 364-1912

So darn salty, legitimately everything I ordered was salty, the meatballs the calamari just too much salt. Service was great considering I was with a very large party. The food however, mediocre at best.

Waitress was friendly, but believed to be new. Our order was correct , but she forgot oil for the bread and dressing for one of the salads. Pork chop and mashed potatoes were dry. Italian dishes were very good.

Even with follow up calls to review the order, inevitably there is an issue (items missing ir something wrong). On the most recent visit there wasn't anywhere to park to pick up my carryout order. When I walked in, the person just held a finger up at me without a smile or anything. I waited then got a dumb look when I said I was there too pick up my order. I was given my bag and asked if I could review the order before I left. He basically handed me the bag and had to go to my car to do it. Didn't offer to review it with me or let me do it there. Of course, the person was more annoyed when I had to come in asking for the items missing from the explicit order. I know the state of restaurants. We've supported those one consistently through the pandemic. But I think that may end very soon.

This was my first time visiting. Rebecca was our server and she was very kind and informative. The food and service were wonderful! Good atmosphere and not crowded either. Definitely recommend!

Excellent food and great service. Our server was very attentive. We never had to a ask for refills. I ordered the Johnny trio which I highly recommend. It was full of great flavor.

Plenty of menu options. Had pasta dish at different location and came back few days later for Salmon dish. Meatball appetizer is good but only get two and for cost skipped second time. Love the bread and oil. Maybe offer more or new sides and soups. Staff good.

Perhaps a sign of the times (or very bad luck on our part), but dining-in is not a good idea. Despite the restaurant being near empty, an hour nearly passed before our salads arrived, and dinner was waaay after that. Dinner wasn't hot for any of us, and cold for one in our group. We also placed a take out order while there, that took an additional hour to finish. Way better to order food to go, so you can use the hour or two to do something else, instead of being made captive waiting to eat. Though you woukd miss the delicious bread, the best part of our meal.

Ask for the manager Mike if you love ensalata faruchi

Buena atención de parte de la mesera es bien amable

Food was great- service was horrible! No waitress came to our table for over 10 minutes. I had to ask for service! It’s Valentine’s Day!!!! This was the biggest disappointment. I won’t return. Don’t waste your time. Waitress charged me extra for a side/// their heat wasn’t working i guess- we complained multiple times and were told they’re cold too!! LOL Happy Valentine’s Day!