Capital Ale House

623 E Main St, Richmond - 23219
432 reviews
American
(804) 780-2537

Will never go back. Waitress ignored us. Ordered an app but it was brought with meal. Sent app back. Meal was cold. Waitress NEVER checked on us. Never ever. Asst manager tried to smooth it over with free drinks. Still, no service from waitress. Never going back.

Our server was amazing, she was great attentive and accommodating. The food was good but lacked seasoning!

Ongoing sound check for the evening’s live music pretty well ruined our experience.

Went for brunch, was not aware that drag brunch was happening in the other large room. Our waiter came over and strongly suggested to put our order in immediately so we would not be there longer than 2hours (we still were there for two hours). Food came out cold, drink orders took at least 20 minutes every time we ordered if not longer (even if it was water). We then saw the manager approach other tables in our area saying sorry for the wait, a round of drinks on the house. We weren’t even checked on by managerial staff. Overall disappointing would not recommend.

Great experience. Service was excellent, the food tasty!

Never could get drinks refilled and didn’t get the dessert for the kids meals. Would have asked for it if we could get someone to come to our table.

The food was good, we both had burgers and fries. The two meals arrived 7mins apart, not ideal… I had to start eating before my husband’s meal arrived. Neither of us had cutlery delivered until we asked. We asked our server for local IPA, but not a hazy/cloudy beer, unfortunately that was exactly what arrived. If only the server had checked with the bartender rather than giving advice on beer she didn’t know enough about.

Server was knowledable and made recommendations to the table. Time between visits to check on drink refills could improve not sure if normal or he was spred thin. The restaurant had run out of alot of items, sounded like trucks come early/midweek and Mondays have frequent out of stock items. Food was ok tried Calimari for appetizer. Was heavy on batter but not bad. Shrimp and grits as a meal. Flavor was ok, grits seemed watery and gritty, shrimp were decent size and plentiful. Would try something different next visit though, menu has alot of choices.

Good food. Great service. Excellent beers!

We had some great food here! Came on a whim for date night for the first time. Had the Calamari, buffalo wings, sirloin steak, house salad with shallot vinaigrette, and apple pie for dessert! Everything was amazing except, I must say that the buffalo wings were a good bit on the uncomfortable side of spicy, definitely not a casual buffalo sauce. And that’s coming from a person who enjoys some spicy food for sure. Anyways I ate them, but yeah fair warning. Tanner served us and he was really awesome and attentive! We enjoyed his service. We’ll for sure be back sometime.