Employees care NOTHING about the customers and ridicule you when you ask where a certain product is located! VERY, very, very rude teen employees who obviously don't want to be there and don't care about their customers OR their own job performances - they constantly stand around making plans for their weekend, and can't be bothered with questions from customers!!
There are customers in the store wandering around with no mask and Matthew at the customer service desk stared blankly at me when told and multiple employees ignored the customers as they walked by. Would NOT recommend coming here, there are other stores that care about other customers health. Visited on 12/14/20
so I recommend Kroger is one of the better grocery stores that we have to choose from in our area. however it bothers me quite a bit the way they devalue the human resource and force customers to work. I've spent a lot of time as a cashier and a lot of different industries and when I come into a grocery store and spend the money that I spend I don't want to have to become an employee and check out as well as bag my own groceries it makes two statements one is they do not value their customer's time enough and they don't value the human resource because they're more concerned about the bottom line than the opinions of their customers. wow how ridiculous to make employees work less hours so they can get customers to do that same work.
DO NOT SHOP HERE! Staff members don't wear masks are very racist. This lady that works in self checkout, long name but goes by the name Kat is racist and very rude. Wasn't wearing a mask. Speaks to people very poorly with a very bad attuite. I wouldn't come back here for anything. Terrible, rude and gross! There is a sign on the door telling people to wear a MASK!!!!!!! . .
When we first started getting lunch here while shopping we would get the pizza with tomato on top starts with an M. It was and I say was delicious until they changed how they made it. Now it is yucky. The meat one is ok if you are in need of a meal. They also do not have a separate register. You used to pay at Starbucks but now Starbucks will not do it any more. The eating area is behind the Starbucks and is not very clean any more. Also you used to be able to fill a d refill your own drink. We would get iced tea and could make it to our liking but now they are putting in bottled drinks only. I do not recommend eating here any longer. I gave it 3 stars because it used to be nice.
Absolute worst customer service and there are never enough cash lanes open