When I walked in on yesterday around 12pm, no one was in the store. I told the cashier I wanted the new dragonfruit smoothie, she responded "that she was sorry last night they ran out of starfruit". So I corrected her and said, "no I say I wanted the dragonfruit one". She took my order, name, and I paid and waited. Then walked in a man, he placed his order, then a couple walked in and placed their order as well.So now its 4 of us waiting for smoothies, 10 minutes past, the man after me and the couple all get their smoothies. So the cashier say "hey are you here for pickup", I say "no you took my order", so she goes into the refrigerator and looks, she finds my order and says "oh they put it here and says sorry about that" with a giggle. I read my sticker on the cup it said "to go". I then noticed it was 2 people in the back, in addition to the cashier.This was my 1st time going to this location, and definitely my last.
Couldn't get my order right. I ordered a avocadolada with chocolate. They asked white chocolate or dark chocolate. I said Chocolate, white chocolate isn't chocolate. They made it with white chocolate. I asked they to remake it and they did. Same smoothie with the white chocolate they already added and then they added a minute amount of chocolate. Tastes wrong, so wrong. No where do you order chocolate and get white chocolate except tropical smoothie. White 'chocolate' is a byproduct; it is chocolate fat. No one orders chocolate flavor for white chocolate. And these people can't even follow instuctions. Waste of money and a total disappointment.
Would be a lot better if the cashier greeted customers. Instead he just stands at the register looking as if he could care less. No smile just plain faced as if the customers are nothing as they order. And when I spoke, he barely spoke back?! ATTITUDE!! SO UNPROFESSIONAL! GET A JOB YOU LIKE THEN AND GET OFF THE REGISTER! Tall heavy Korean looking guy/girl. Everyone else behind the counter actually speak ??Well a retake, this time there is a young lady who was very pleasant and greeted you as you come up. Thanks for the smile honey ?
Stopped in to grab a cool drink with my chick fila. I enjoy the pomegranate plunge so much that I don't even order my regular acai berry boost any more!
I ordered the Detox Island Green. The smoothie was mixed well - not too thick, not too runny. When I walked in, I thought they were closing. The chairs were on top of the tables, and they were mopping the floor. According to the posted hours, they didn't close until 9 pm. It was around 7 pm. I know a lot of places are closing early, but I was told they were not about to close. Perhaps they were just getting a big head start. Or, maybe they were no longer open for dine-in service.
This was super delicious! I got the chicken bacon ranch something. I gobbled that thing right up. Staff was nice and friendly. They answered questions about the menu, it was my first time there. Ohh. And those sweet potatoes were delicious, a little warm and cold, but still super yummy.
Employees can’t make orders correctly ever. This is an on going issue. This location continues to be awful every time we order.
My wife and I ordered 2 smoothies. Her smoothie was great! My smoothie was not.. The pieces of ice were so large that it made the smoothie pretty much undrinkable. It had fat burner in it but it was still in a tablet form in the smoothie so it was pretty terrible biting into a chalky disgusting tablet. I couldn't stomach any more so I just threw it away.
Accidentally placed a mobile order from this location on December 28, 2021. After realizing it wasn’t the correct store, I tried calling several times but no answer. I ended up calling corporate and they advised I would receive a refund soon. Today it’s January 20, 2022… almost a month later and still haven’t received a refund. Never had this issue before but since they’re independently owned, I recommend going to another location to avoid issues like these. You’ll NEVER hear back from anyone.. nor will they answer the phone.
Really?! I ordered a grilled cheese w avocado. How is this a grilled cheese with literally not a single piece of cheese on it? I paid $10 for this sandwich & I got some smushy avocado slabbed onto a soggy piece of bread with some soggy bacon. Gross ?