I went here around 8:30PM… this place has two drive-thru lanes. I waited in for about five minutes and wasn’t addressed so I pulled up to the window… and was told the window was closed. I asked why wasn’t it a sign on the menu and I was advised I was told when I pulled up however I didn’t hear that… because the line was closed I felt like I could stay in the lane and walk up and order my food… just to be told I couldn’t stay there because I would be running up the time and if I stayed in the lane my order couldn’t be taking… Help me me understand if the lane was closed how could the time be running…. If his customer services was right I would of help him beat the clock time but he was rude… Thank God the cookout was down the street.. and the food was fresh
Last time went was a year ago. The establishment opened late and the burger I ordered was raw on the inside ( did not request or customize my order). Was hungry and nearby, so I thought I would give them another chance. This time the burger meat was cold and hard, the burger bun was old and dry, and the cup of sweet ice tea was watered down (again no customize order). Will not patronize again.
God bless Rally’s Norfolk!! The night shift was on point fr fr, they need a raise for what they went through tonight. Delicious as always!:)
My food was cold and black little pieces in my sweet tea never returning. Workers had nasty attitudes
Rally's fries is the best. I don't care what anyone say. You in the mood for a big Buford here's the place for you. Another thing I like is that it seem like it's always open. Awesome customer service
The staff seem irritated all the time. I certainly hope they get paid well with how pricey they food is. I will say, for a fast food joint, the food is decent.
I saw someone walk up to the window to order and receive their food. I tried doing the same. I got the window slammed shut and I stood there at the window for 10 minutes waiting to have my order taken. The drive thru was not busy at all. Not sure how grotesque I could have looked to be completely ignored like that. Needless to say I walked away.
I pulled up at about 10:15 parked and walked to the window to order. I stood there waiting for about 10 minutes. They pretended not to recognizing me standing there but it obviously that they were properly making me wait. Nice to see that both the food prepper and the cook preparing my burger decided to leave part of the tomato core and still serve
Ordered meals for my family and all the buns were molded. Went to return them and they refused to make the order over. And refunded our money. I will never return . one of the employees had a very nasty attitude like I was the one who sold expired buns. Just terrible. Rally's is one of my favorite fast food restaurants. And I am highly disappointed!!!! ?
Came to this location saw sign that said buy large fries get a big burford got a cheeseburger they got me againRALLY SUCKS