The food was OK, well the fries were very good. We ordered a 12 piece and requested that 2/3 be spicy chicken and the rest not. We received two boxes of chicken and thought one box would be spicy and the other not, but found that breasts were all in one box and everything else in another with no way of knowing which pieces were spicy or not until you took a bite. The servers did not have their act together.
There was hair in my food at Popeyes on Saint Paul’s Boulevard Norfolk Virginia. I ordered it through Uber eats. When I talk to the manager she stated that’s the Uber Eats driver open the bag that was tied open the box of food and put the hair inside the fries. I then told her that the Uber eats driver didn’t have any hair on his head. So she said that I couldn’t get a refund or any other free food because I ordered through Uber eats. Very unprofessional.
These people are rude, rude, rude! We placed door dash order and the food that got delivered to us to was very old. We went to the store to request for them to make it fresh. The lady was very rude, and told us she doesn’t have to make us a new order since she packaged the food herself. She told us to contact doordash instead and slid the food over to us resulting in it hitting us. Do not eat here, unless you like bad customer service and old food.
Poorly trained staff they over charge my credit card then had to give me cash back cause the manager didn't know how to reverse the charge waited 40 min for them to get it right they didn't offer any discount or anything then the Manger brought me my money 10.00 short and I had to correct her again. Sad.
Just start all over. Fire everyone and hire new management. First I pull up in the drive through and no one ever came on the speaker to say hello or hold on. Finally someone comes on and on the middle of the order their mic goes out and I can't really hear what they are saying. She come comes back on and she's yelling to the person in the drive through window and yelling to answer coworker. I begin my order again and then I hear another voice and she tells me to order again because she wasn't listening. Finally order and had to wait for the chicken to be made and I guess everyone else did too. But I watched as the 3 cars in front of me each had to go inside with their bag because I guess their order was wrong. They bring my food out to the car and I'm asking the lady are certain items in the bag and she's in a hurry to rush off. I look in the bag and half my order is missing. So now I too have to go inside. I go in they are now out of my order can couldn't make it and refused a refund. They give me something else and I ask for sauces and they are out of just about every sauce. I ask for ice for my tea and they are out of that. Every time was just poorly ran. They literally messed up all 4 orders before me and that's just what I saw.
Chicken so delicious, so affordable. I ordered the $6.00 great meal. Absolutely love it. Staff's so nice and helpful highly recommend this chicken place
This is the best I mean the best Popeyes I have ever been to customer service A+ speed A+ hot/flavor AA+ I mean I got there at least twice a day LITERALLY an they just get better an better everyday love it...
Got the Popeyes sandwich. They were out of a lot of options, which I’m sure is somewhat based on supply issues.Overall, pretty good, sandwich was a little lacking in the pickle department.
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MOST GHETTO ESTABLISHMENT EVER. VERY UNPROFESSIONAL!! The food is very cold and they’re very rude ! if they make a mistake they’ll blame it on you and won’t even apologize… so many teenagers there who don’t wear mask right and no gloves like there’s no pandemic.. there’s nothing ever available on the menus and the service is the worst i’ve seen ever in my entire 28 years of eating out. they just throw food in the bag like it’s nothing careless and if i’m paying money for good food it shouldn’t come out like this. if i could rate zero stars i would put negative because this place stinks. please avoid ordering doordash from this place too because they’ll mess it up too! i ordered food by doordash and it was someone else’s order so i brought it back up here and the lady blamed it on me and said that she shouldn’t be giving me more food but she did it to be niceS i’ve had problems with this location so many times and it’s at a point where i’m just gonna take my business else where because the way they act is so ridiculous , rude , and unprofessional.