O's Donuts

222 W 21st St, Norfolk - 23517
128 reviews
Donuts Coffee & Tea
(757) 904-6109

I came to O's Donuts to pick up a Doordash order around 1:30pm on July 3rd. Upon walking up to the door, it was locked, the store was visibly dark with no one inside. If you all are closed for the 4th of July holiday, at least be courteous enough to your customers and put a sign outside your business or leave a voice-mail stating that you're closed for the holiday weekend. Not only did I have to call my customer to let them know that you are not open, but it also wasted some of my time with getting other potential orders during that time. You even had an elderly man and his wife outside the store wondering why you were closed when its not even 2pm yet. It's not professional and it's bad business. The pictures are to show that you didn't have a sign outside the door.

This is one of those places that illustrates the fact that fresh donuts are just 10x better than normal donuts. You have full customizability here and getting the donuts made to order means that they come out warm, delicately crunchy on the outside, and soft cakey on the inside. They are quite oily and heavier than your typical donut, so get ready for that. There's a ton of creative toppings that you can get - my favorite is the oreo cookies and cream. What these AREN'T are your typical yeast donuts that are light airy and pillowy (like krispy kreme)These donuts make for a great gift for someone for their birthday; just get them a dozen! This place rivals Duck Donuts in the hampton roads area but duck donuts is a bit far from Norfolk so this place will be your best donut shop in the area!

O’s Donuts is open again! Went here this weekend for donuts and an iced coffee. They had tons of different flavor options. Everything was fresh and delicious and the store is super cute! I would definitely recommend stopping by if you are in the area! I live 35 minutes away, and it was worth the drive.

The store seemed clean and organized. I ordered online, and the order was ready on time. The donuts were hit, fresh, and delicious. This is certainly a nice spot for a donut and some coffee in the Ghent area of Norfolk. Since this was an online order, I did not interact much with the associates.

The best doughnuts in the city of Norfolk hands down.

Decent donuts but I showed up at 10am on a normal Saturday and it was closed!

Seems like I caught them on a bad day but I didn't have the best experience. Their register was down to begin with, and trying to pay was somewhat of an ordeal. We ordered 6 doughnuts and it took a half an hour. There was a lot of people standing around wait. When we finally got our order the box was covered in chocolate. They seemed overwhelmed and ill prepared for the heavy volume of business. The donuts were only so-so.

The lady that took my order wrote it down and the people topping the donuts got it completely wrong, and when I corrected them they weren’t listening and still got it wrong. I was the first order in a line of people and the panicking to get it done fast just got my order and what I said totally wrong.

This was my 3rd time to have O's doughnuts, this time very oily and stale, the waiting time was ridiculous as I called in the order and still waited.

Amazing service and food alike! I loved my pumpkin frappuccino, and the donuts were warm and well-topped. The decor inside is so cute, I had to take a picture, and the staff were kind enough to photograph my friend and I together. Definitely worth the drive from VA beach :)