KFC

3690 Sewells Point Rd, Norfolk - 23513
96 reviews
Chicken Fast Food Chicken Wings
(757) 853-3221

Put in a order today just to be told they were out of chicken and it was going to be a 10 min wait. 30 min later finally got my food and everything that I ordered were larges but weren't even filled as a large. I paid for large sides just to receive regular size and it was all cold. If they were out of chicken and was in the process of cooking more wouldn't my chicken be hot and fresh? Well that wasn't the case. Everything was cold and skimpted out. I was fine with the waiting on the food, but the quality of the food was poor. I usually like going to kfc but won't be going back

Not the best or the worst. Just an average KFC. Very busy, they have run out of chicken before.

I plan to contact corporate as well but this places rating NEEDS to be hit over my last two experiences. I don't know what happened to the place but it's AWFUL and I think they may be scamming the customers. Explained below...◇Trip#1 2/25/22 | Taco Bell MenuEXPERIENCE: After waiting 5 minutes by request I was informed that the drive through wasn't working I would need to come inside. Upon doing so, I waiting at the counter another 10 minutes with employees saying someone would be right with me as though they didn't just send people in.Note: the computers were up on this visit.:ORDER:• Number 3 | Burrito Supreme w/soft Taco and lg Baja blast• Crunch wrap supreme NO SOUR CREAM due to allergy• Bucket Drink - Iced Tea•:RECEIVED:• Number 1 | 3 Soft Taco supremes and small Baja blast (note: the extras ended up a waste because of the sour cream)• Burrito supreme after inquiring• Crunch wrap supreme WITH SOUR CREAM• Bucket Drink - Fruit PunchTOTAL: $22.57*****◇Trip#2 3/02/22 | KFC MenuEXPERIENCE: Drive thru was working it seemed but they were out of several requested items (see below) and upon request for a receipt was informed that the computers are down and they would need to hand write one for a total that does make sense. ?:ORDER:• 12PC Family Meal | 12pc ckn, 6 biscuits, & 3 lg sides {Mash potatoes & Gravy, Slaw, Mac (out asked for delivery mash instead)} - Menu price $27 and change• Bucket Drink - Iced Tea (out - subbed lemonade):RECEIVED:• 12PC Family Meal? | 12pc ckn, 4 biscuits, & 3 lg sides {Mash Potatoes x 1, Gravy water x 2, Slaw x 2)• Bucket Drink - Lemonade ended up being out too so subbed Dr pepper at window.TOTAL: $42.28?!*****This place needs new management and to be checked for theft. Seriously.

Evening manager slow, doesn't help employee, stay in back, waited 20 mins for 6 pc. When I got it order was drummett for $8. in a French fry box. What in the world. Had to wait another 10 mins for refund.

Very pleasant staff! They were able to make an item of the menu for me before they closed. Thank you so much!

They never have Chicken Breast for the last 5 times I've been there and I live right down the street and will never go there again!!! Basically I give them a 0

Yo I swear I wanted to put no stars. Man this got to be the worst fast food restaurant in va I swear. This has to be the worst fast food service I have ever received… employees are rude food is just nasty.. it’s like they serve old food on purpose. Biscuit hard chicken cold fries hard and dry .. employees are on the phone not paying attention to customer needs.. this location needs to just close blame it on the Covid if you have to but please do not serve any more food you are robbing hard working people and you need to be reported to the health department. Please do not eat at this location

Both KFC on Military Hwy and this one out of Extra Crispy. I wanted 2legs. The girl at the window I repeated my order to, never told me my total, swiped my card. The breading just fell off the extremely greasy chicken.Who knows what I paid for junk chicken only in original at 1pm on a Friday and gave meno napkins. Sweet!!

This restaurant fits the perfect definition of sorry.KFC processed pick up order but the store was no longer selling KFC. I decided to get some tacos and they told me there was no lettuce. Walmart is always open, it should not be that to get some lettuce.They took my order and got it wrong. When I placed the second order, there was hardly any ground beef in the hard shell taco. I can imagine not having enough lettuce but some how they can put enough ground beef in hard shell taco either. This is a sorry business that always gives excuses. The register broke, we can't cook enough food, the truck drive forgot to give us enough food etc !

If you plan on going to this restaurant, you must first stop at the drug store and pick up somePepto Bismol.