Jimmy John's

222 W 21st St A, Norfolk - 23517
92 reviews
Sandwich Shop Fast Food
(757) 227-5952

Thank you 21st Street Jimmy Johns for your EXCELLENT customer service! You saved the day and made loyal customers in doing so!

Ordered a huge lunch order for a work event with pickup 15 minutes after they opened. They had it ready early somehow! Thank you!

I didn't have time to pay before they handed me my sandwich.

This review is more or less for Jimmy Johns as a whole and not this specific location. I’m from up north where real hoagies and subs are made…Jimmy Johns definitely does not compete. The rolls are soft and bland. I had to pay extra for cheese on a turkey sandwich and nothing is sliced to order. They don’t even have sweet peppers!!! I’ve never been to a jimmy johns before and I never will be going back. I payed $8 for a mediocre sub that taste no different than subway. We need real hoagies and subs. Preparation was fast but I guess that’s bc of jimmy johns lazy procedures with everything pre sliced. Not authentic at all…

One of the worst customer service I have ever received so unprofessional

I love the little John ‼️

“Freaky Fast” indeed! These people on the day shift work like a well-oiled machine! They had my order ready before I even got my receipt!

Food was fast, chips weren't stale, drinks were equally fulfilling, the entire store was clean, overall this is one of the best establishments I've seen.

The sub is good

Jimmy John's is usually my "go-to" when I need a quick lunch delivered... oh but today... they failed me miserably. I left specific delivery instructions and they failed terribly by not even reading them. they had me waiting over an hour for my order and then took it back to the store. This is sad... I enjoy great food but bad service is always the deal breaker for me! Moving on...