So I get the same thing every time I go there. I get a bagel with cream cheese.I feel like they may think cream cheese is like butter because everytime I get my bagel there's the thinnest layer of cream cheese on it. Almost non existent. Even when I ask for extra cream cheese they still short me.I know they'll never look at these reviews so I'm not sure what the point is. The employees don't really care as long as they get paid. Customer satisfaction just doesn't seem to matter anymore.You can't really blame the employees either. This is a quality control issue. The person responsible for training, instilling a sense of urgency, and maintaining consistency in services is at fault.I worked in a restaurant for years. You make it better by simply taking pride in your work.
Warning: This location is “Drive Through Only.” No able to see what is available. Slow progression as they prepare meals and drinks for others while you wait for a dozen of donuts.
Dunkin' Donuts that does NOT have donuts !! ?My Sweet tooth was hankering for a donut. So I got out of my comfy chair, struggled to get my shoes on (I have limited mobility), and I struggled to walk with my cane one block up to Dunkin' donuts. The front door to Dunkin' donuts was closed and locked at 4:30 p.m. in the afternoon. I can see the employees in the dining area sitting at the table laughing it up having a good time. He tells me to go to the drive-thru window and so I did which is where he told me through the window that we have no donuts. I'm thinking to myself what a waste. I'm thinking to myself as a former businessman that a retail store location with this type of frontage has got to be shelling out at least $2,000 a month just to keep this location open with the lights on (minimum)..I would think that I would do everything in my power to have the ability to sell whatever I could sell to offset the expenses and running out of donuts is not one of them.
Store doesn't serve donuts!!!!! Only breakfast and drinks menu. Not too bad if you only need a sandwich and a drink
They’re always closed past 5pm. And they claim they never have the ingredients to make certain drinks and claim to never have donuts. It’s ridiculous because I just asked the guy in the window “ what time do you guys close ?” And he said “ 7 “ knowing full well that they’re not. Idk what’s going on.
My favorite Dunkin!Only downside is for some reason mobile ordering doesn't work here sometimes. But that hasn't slowed me down on orders. I get through the drive through (no indoor oder or dining as of 25 October 2021) as fast or faster than other Dunkins even when I order ahead.Coffee is always good and donuts are Dunkin. I'm not a huge fan of their donuts. They are not bad donuts just not my favorite. BUT munchkins...yeah I can always eat about 87 of those little guys!
Pretty fast service, very polite, I got no complaints for the drive through
I'm just very frustrated.When I try to get a hot latte in the morning time I could get them but in the afternoon time one person works there and doesn't want to make them and tells us every time that the machine is broken.(8410 Hampton Blvd, Norfolk, VA 23505.Sunday 03-October-2021, 2:30pm)Recently a Starbucks opened up across the street from Dunkin so in the afternoon time instead of going to our favorite Dunkin we have started going to Starbucks instead. It's frustrating because we grew up in New England and enjoy our Dunkin Donuts.Being next to the naval base I have a good feeling that if the machine is broken all the time and not being repaired it will eventually Drive the business into the ground.Very Respectfully,Eddie
Dunkin’ Donuts used to be my favorite before moving to this area. I’ve only been to this dunkin three times but today was the very last time I’ll ever go. You can easily tell the food isn’t fresh. The first time - old coffee with spoiled creamer. Second time, burnt sandwich and they were SO annoyed I returned for a refund. Third time, super cold sandwich and old hash browns.Starbucks is opening across the street from them though. ??
I stopped by for breakfast on my way to work. Something was not right with my maple bacon sandwich and I spent a majority of the day sick in the bathroom.I've never had food poisoning this bad. The air reeked of rotten eggs when I got sick.Please make sure the food you make is fresh and cooked properly. Also, many of the employees seem very unhappy working there.