So good! We discovered after moving to this side of Norfolk and they literally have the tastiest cupcakes and cookies ever!
Since they very first time I stepped foot in here while pregnant, I have never been able to not go here for any occasion, and that has been almost 3 years ago now. Hands down the best cupcakes, banana pudding, cake, and ice cream you'll taste.
Don’t come here for any special occasion cakes. Cupcakes tasted decent so I went ahead and preordered a cake for a birthday 2 weeks ahead with cashier. She took time to write down details on a sheet of paper. I look it over and confirm. I leave thinking this part is taken care of for special day so no need to worry.The day comes to pick up cake. It wasn’t ready. She comes out with the cake. I take a look and it was a job half done. She said she would fix it and went to back and I guess added some crumbs and thought that would do and gave to me. I was just too disappointed to say anything.I paid the rest and left. I shouldn’t have to tell them how to make a cake that you said you could and we discussed. All she had to do was look at the paper again. My order didn't even require much details or add ons so I can only imagine what a bigger order would be like. I thought that’s what they do.I cut cake and the cake was hard and dry. Nothing like the cupcakes as far as soft and moist so that was an even bigger disappointment. I wouldn’t recommend having to deal with lack of care of anyone giving them the responsibility of the cake part for a special day. Cupcakes seems to be the best they can do. I wouldn’t recommend anyone to come here for cakes or specialty/ occasion orders. Go somewhere else.
I would like to this place it the best hands down at first I use to only get candy apples from here and loved them I said to myself let’s try them for my son birthday cake it’s one thing for the cake to look good but it was everything to me that even the cake was good I don’t like icing unless it’s wiped but this melted right in my mouth thanks again my son loved it
the red velvet cake in the ice cream sandwich was delicious I suggest that you try any one of the delicious treats
Unfortunately I didn't have the best experience here. Stopped in yesterday evening(Monday) for the first time to get cookies so I thought. Inquired about prices, lady just pointed at board with items/prices. Didn't see the cost for a dozen cookies so I asked, and older lady that I dealt with told me the cost of 2(dont remember exact amout) times 6.....don't know why I was expecting a dollar amount vs her testing my math skills! Definitely not the kind of customer service I expected!! All I could do was say thanks but I'm good and took my business somewhere else! HOPEFULLY she's not the owner...smh
We bought three fullsheet cakes for a Navy function. Each one was a different flavor, vanilla, chocolate and butterscotch. They looked beautiful but they did not taste good. I would suggest doing a cake tasting, if possible, before spending a large amount of money on a cake for an event you are having.
Omg, just purchased the turtle cheesecake cup cake and it was delicious. Service was excellent, place is clean. I have had different cupcakes over the years but this turtle cupcake was to love for. I tasted all the love in this cupcake. Dont take my word for it go and try them for yourself.
After having a horrible customer service experience at ANOTHER bakery, my girls and I were looking for another place to continue our girl’s day.From the moment we entered, the customer service was amazing! The cupcakes were just what we needed!!! They were extraordinary! We will definitely return! . Some business take for granted that there are many establishments that have closed down due to the pandemic. Customers choose to spend our hard earned dollars and this shouldn’t be taken lightly.Thank you for showing your customers respect and that you appreciate us.?????
True, honest, hard working professionals. Our experience with them was exceptional from beginning to end. Responded our inquiry right away and did a very through and diligent job to address our bed bug issue. Pleasure to work with and we will be long time clients.