We have visited this location a total of three times. The first time our food came out after an hour of waiting while someone who sat down way after us got their food after 10 minutes. The food was subpar and the fries were old. The second time the food came out in a timely manor but they forgot a major ingredient to my dish and the fries were yet again old. The third time, this last time, we had ordered a salmon and big mouth bites. First, my burgers weren't cooked all the way through. As they were being remade my partner took a few bites of his salmon and then peeled it apart to reveal that it to was also raw and slimy in the middle. The manager didn't bother to come over and just deducted it from the bill. We had to personally as for him. We then paid for the drinks we had and left. Being served uncooked and underdone food is not acceptable and we will not be returning to this location again.
This place was exceptional. The times me and my husband ate here, we had good service and amazing food. The prices are also really good too. We usually spend right at $35-$40 for enough food to fill us up and have leftovers. We're thinking about visiting more often too.Edit:Dropped a star after visiting last Sunday. My husband and I decided to eat here before visiting the theater right across the road. I ordered a burger asking for no ranch, but sadly my order came out with ranch on it. Our waiter (sadly I didn't think to catch his name) was super friendly and took it back to have it remade. The cooks managed to make the burger again, still with ranch. We were there late that night, which is probably why we had issues, but its still frustrating they repeated the issue twice. We were comped for it, and once again our waiter was very kind, professional, and friendly. I just did have to make it known that I did show up here and not get to eat dinner one night. I always feel bad leaving reviews like this for something as small as a condiment, but it's not an unreasonable request and they did manage to mess it up twice. I've just had the unfortunate luck of 5 restaurants in a row messing up my order, so hopefully this food curse ends soon!
My husband and I have went to this Norfolk Virginia location of Chili's multiple times now since last year. One of the reasons pertains to our enjoyment of the meal for 2 features that they have (the meal usually features one course for each person, one appetizer for both to share and a dessert. There are times when my husband enjoys getting the sirloin with broccoli and asparagus while I at times have enjoyed the sirloin corn on the cob and asparagus and the servers we get are friendly. The most recent food picture with this review is from a December 31st visit where my husband selected the sirloin broccoli and asparagus while I had the sirloin corn on the cob and asparagus.
Horrible food ..may I say if I could leave zero stars I would…order thru door dash first off my steak was bleeding so bad this was suppose to be a medium well steak…idk what kind of steak this was…the loaded mash was on point…than let’s talk about this unseasoned rack of ribs omg…would of thought the cook from the nursing home made them…and it was the original kind…the asparagus omg was also under seasoned but had the nerve to be over cooked …just to complain to door dash but only get $7 refund when I spent $60 on this nasty ? food I’m highly dissatisfied with ?’s
Came to have dinner for my daughters 5th birthday tonight. Chanelle was our server, she was very sweet. Has great customer service, very attentive, and made my daughter happy. I definitely appreciate when we go out and the server interacts with the kids. She even brought her some little sweedish fish gummies which made her day. If ever in virginia beach come see me at cooper's hawk ask for Heather! It was also funny because she was shoked my son knew what a ramekin was lolThank you!
We ordered online and while all the food was delicious, our tortillas were forgotten! Was a bummer. Everything else was great though, I would order again.
We enjoyed the food and attentiveness of our waitress. We weren't for sure exactly what we wanted and she had to come back and check a few different times. She was very patient with us, other than that.
The food is pretty decent for what it is. It's a great go-to restaurant if you live near the base and don't want to travel too far for restaurant food (that isn't fast food).The only problem is that every time we go there, they always leave something out of our orders, so we have to keep going back and reminding them of what they forgot. I would give more stars if we didn't have to keep doing that. The wait staff is really nice, though. I appreciate that about them.
Amazing service, but shrimp were stone cold and medium rare steak was tough as hell. But otherwise great time. Burger and pizza were delicious
military friendly. fast service.