Thai Papaya Restaurant

319 Chatham Dr, Newport News - 23602
137 reviews
Thai
(757) 874-0646

Customer service is terrible. I was there last Friday 5/21 .at 5p. All the staff in the bck talking. I have to get attention for them to Kno that Im a customer. N will like to have a service. Thai lady that allways at the front finally come out. After I was there bout 30 min. No customer in restaurant. Xceptone lady that dine In. But anyway she come out no smile on her face. Like I'm there to bother her or something..No apoligize..or nothing..so I told her what I want to order n a drink..if overwhome for her to work there. She need a vacation. Young men.That's there sometime. He's very respectful n speek Flurence English..n the best customer service...that lady need to go. Thanks for attention.

Place used to be cheap, not sure about now, I'm due for another visit to see if prices went up. Good Thai food, and yes very friendly, come on now we all know Tom Kha is better than Pho'

Food came out fast. Food was decent just not my favorite Thai in the local area. The Thai tea was delicious though.

Highly recommend!! Lady there is very nice. I hope to come back again ❤️

Great experience, good food and quality on service. Highly recommended. We eat dumplings, coconut soup, noodles and rice.

Impressed with the customer service and speed of service. Waitress I had very friendly and will to discuss menu options and make suggestions. Can learn also about Thailand. Food is very good for fast food.

This place is a local gem for Thai food. The Pad Thai here is phenomenal. Really quick service, and exceptional quality of food! We have ordered to go here several times, and dined in once. Have never had a bad experience. The service is great, food is great, and we will be coming back every single time the family is in the mood for Thai !

This Thai restaurant is small— a bit like a Chinese take out place— but far superior. The beef fried rice and chicken egg rolls were delicious. Price was reasonable, too. ?

This has been my wife's favorite place for pad thai for the past 6 years. We especially like that they use ground chicken instead of the traditional sliced chunks they serve at other Thai restaurants.Unfortunately, the last few visits we've had, the pad thai is way off. The flavor has changed. The noodles are dryer and even the color is light. It just tastes totally different. We've noticed that the cook has changed. It has always been the same sweet woman and now we see a gentleman has replaced her. Very disappointing. For us, this has always been atleast 4 -5 stars. Now, I don't know if we'll order anymore. We're hoping maybe the sweet woman is working the Armistead location of Thai Papaya and we can order from there instead of the Jefferson location.

Excellent friendly service and delicious flavors for a decent price!