Domino's Pizza

9963A Warwick Blvd, Newport News - 23601
97 reviews
Pizza Chicken Wings
(757) 595-5900

Some of the worst customer service I've ever had! Felt like I walked into an elementary school class. That's about the level of professionalism and attitudes of the staff... will not be going back!

They always make good pizza. Plus I can get the white sauce which I like.

Update: 3-11-22 @the bottom of this review.Don't waste your time, gas or money.⏰, ⛽, or. ?2-3 hours for delivery is just ridiculous for 2 boxes of pizza. I Cancelled my order and the same location messed my last 5 orders up. I received other customers orders and they received mines. Never made anything right so Happy New Year. Y'all are the worst.Update- 3-11-22Funny how Domino's Pizza is paying you $3 to come pick your order up and deliver it to yourself. And this is way before gas prices sky rocketed. Check my dates.

This Domino’s is right down the street from me, and my husband and I eat there all the time. It’s very frustrating that we aren’t able to leave tips for employees for digital orders for pick up. We never carry cash on us anymore and since I assume they have many more to go orders than normal during the pandemic, it only makes sense that we should be able to tip employees on the card as part of our online transaction.

If I could give zero stars, I would! I placed a $40 order for delivery, only for the manager Chloe to call me and cancel my order bc she apparently "had no drivers willing to go out". It had just began to lightly snow. Streets were clear. I offered to come pick it up, since I only live 1.5 miles away. She said she'd cancelled the order and I'd be charged again!! No compassion, no apologies. Never again!!

I will never order from this dominos again. I ordered online at 6:45pm and it is now 8:12pm. I called and they said they are super backed up and this is not the first time, i asked if i come to get if will they take off the delivery fee and they said no. This is unacceptable

Ordered pizza at 8:23 it's 10 pm and still no pizza. When i calIed was told it will be another 30 to 40 mins. Never ordering friends. Here again.

If I could give zero stars, I would! I placed a $40 order for delivery, only for the manager Chloe to call me and cancel my order bc she apparently "had no drivers willing to go out". It had just began to lightly snow. Streets were clear. I offered to come pick it up, since I only live 1.5 miles away. She said she'd cancelled the order and I'd be charged again!! No compassion, no apologies. Never again!!

This is bad news, because I'm a very loyal customer of Domino's. Once I see this Domino's begin to take care of business like they used to. That's when I'm going to think about going to its website before I download the app again to make an order. Have a good day.

An amazing pizza.For a little background, I ordered what can probably be best described as an absolute abomination of a pizza. Anchovies, BBQ sauce, pineapple, the whole nine yards. Now based on the cuts and the taste of the pizza you can definitely tell that it was made with pure, unbridled spite.The flavor was amazing and worth every cent spent. I honestly beleieve they deserved a pretty sizeable tip for handling the atrocity that is what I ordered.10/10 would order here again.