Employees are lazy and rude. I was in line today with two cashiers open. One was too busy messing with her nails to look up, the other refused to say a single word to customers. No hello, goodbye, nothing. Hot fudge is either never working or burned/lumpy. Ice cream tastes old and freezer burned. Store was not busy, everything was dirty, napkins were completely empty, asked for more, employee rolled her eyes. The worst store this chain has.
Extremely bad customer service, last night I went there for ice cream, I asked for 3 scoops of ice cream which was $5.48, I told that girl that I want that $5.48 3 scoops she was trying to put in a medium cup , I asked her to put last one in a small cup because there was not enough space that time she didn't tell me that she will charge me more.at the end she charged $8.78, when I asked her why are you charging me more she said because of small cup than I asked her to give me little more ice cream she said why would I give you more both ladies had really bad attitude, don't waste your money and time go somewhere else .ice cream was bad ? too, I wasted my money.the lady was arguing alot .
Nobody was here they were all in the back talking, all the ice cream was empty as well
Decent place. Good customer service
Awesome ice cream, consistently.
Everytime I order from this restaraunt they send me the wrong order and they are very rude about it
I waited a long time in line, half the ice cream flavors were gone, and their smoothie machine was broken. Most likely just that location, but it wasn't a good experience.
Love the ice cream and sweet tea!
It's called 3 Strikes and your Out! Couldn't try anything because they were out of all three of my selections. Signage informs of a Iced Match Blueberry Latte- They are out of Bluberries...Stike 1Asked for the Strawberry Mango Smoothie- They are out of Bananas- Strike 2Asked for a 2 scoop sundae with Caramel- They are out of Caramel- Strike 3! Bye Bye
The ice cream tasted old and they didn’t have many flavors. The employees lacked personality a tad.